CFPB Consumer Complaint Profile
Supreme Lending
Behind the 187 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 187
- Total complaints
- Above average
- 23
- Last 12 months
- 96.8%
- Timely response
- Below median
- 29
- States affected
The verdict
187 CFPB complaints put Supreme Lending at #974 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 96.8%, the 38th percentile for the 100+ complaint peer group.
- #974
- of 3,843 companies by volume
- 96.8%
- on time (38th pctile)
- Mortgage
- most-complained product
- 29
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Supreme Lending vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.8% Around the middle higher than 38% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 7 |
| 2014 | 7 |
| 2015 | 9 |
| 2016 | 10 |
| 2017 | 6 |
| 2018 | 12 |
| 2019 | 13 |
| 2020 | 12 |
| 2021 | 20 |
| 2022 | 26 |
| 2023 | 17 |
| 2024 | 18 |
| 2025 | 23 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Supreme Lending
The CFPB Consumer Complaint Database has logged 187 complaints against Supreme Lending overall, with 23 of those filed in the trailing 12 months. Reports have come from consumers in 29 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Closing on a mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Supreme Lending's timely response rate stands at 96.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 8.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 4.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Supreme Lending have?
187 complaints have been filed against Supreme Lending with the CFPB overall - 23 of them in the past year.
Does Supreme Lending respond to complaints on time?
Supreme Lending's CFPB timely-response rate is 96.8%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Supreme Lending?
The most complained-about product for Supreme Lending is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Supreme Lending?
"Closing on a mortgage" is the single most frequently cited issue in complaints against Supreme Lending - see all issues and counts above.
How do I file a complaint against Supreme Lending?
You can file a complaint against Supreme Lending directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Supreme Lending?
Supreme Lending has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Supreme Lending: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (8.8% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Supreme Lending have?
187 complaints have been filed against Supreme Lending with the CFPB overall - 23 of them in the past year.
Does Supreme Lending respond to complaints on time?
Supreme Lending's CFPB timely-response rate is 96.8%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Supreme Lending?
The most complained-about product for Supreme Lending is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Supreme Lending?
"Closing on a mortgage" is the single most frequently cited issue in complaints against Supreme Lending - see all issues and counts above.
How do I file a complaint against Supreme Lending?
You can file a complaint against Supreme Lending directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Supreme Lending?
Supreme Lending has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.