CFPB Consumer Complaint Profile
The Cadle Company
Consumers have filed 19 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 3
- Last 12 months
- 94.7%
- Timely response
- Below median
- 12
- States affected
The verdict
The Cadle Company ranks #2935 of 3,843 financial companies by CFPB complaint volume, with 19 complaints on record. It posts a 94.7% on-time response rate, the 28th percentile among companies with 100+ complaints.
- #2935
- of 3,843 companies by volume
- 94.7%
- on time (28th pctile)
- Mortgage
- most-complained product
- 12
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The Cadle Company vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.7% Around the middle higher than 28% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 2 |
| 2022 | 1 |
| 2023 | 4 |
| 2025 | 3 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Cadle Company
The CFPB Consumer Complaint Database has logged 19 complaints against The Cadle Company overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Struggling to pay mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The Cadle Company's timely response rate stands at 94.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 33.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Cadle Company have?
The CFPB has logged 19 complaints against The Cadle Company to date, of which 3 came in over the last 12 months.
Does The Cadle Company respond to complaints on time?
CFPB complaints against The Cadle Company draw a 94.7% timely-response rate inside the expected window.
What product generates the most complaints for The Cadle Company?
Among all products tied to The Cadle Company, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with The Cadle Company?
Consumers most often cite "Struggling to pay mortgage" when complaining about The Cadle Company; the full issue list with counts is above.
How do I file a complaint against The Cadle Company?
You can file a complaint against The Cadle Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Cadle Company?
Consumers in 12 states and territories have filed complaints about The Cadle Company with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for The Cadle Company: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does The Cadle Company have?
The CFPB has logged 19 complaints against The Cadle Company to date, of which 3 came in over the last 12 months.
Does The Cadle Company respond to complaints on time?
CFPB complaints against The Cadle Company draw a 94.7% timely-response rate inside the expected window.
What product generates the most complaints for The Cadle Company?
Among all products tied to The Cadle Company, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with The Cadle Company?
Consumers most often cite "Struggling to pay mortgage" when complaining about The Cadle Company; the full issue list with counts is above.
How do I file a complaint against The Cadle Company?
You can file a complaint against The Cadle Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Cadle Company?
Consumers in 12 states and territories have filed complaints about The Cadle Company with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.