CFPB Consumer Complaint Profile
Tidewater Finance Company, Inc.
Consumers have filed 378 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 378
- Total complaints
- Above average
- 26
- Last 12 months
- 97.9%
- Timely response
- Below median
- 37
- States affected
The verdict
Tidewater Finance Company, Inc. ranks #594 of 3,843 financial companies by CFPB complaint volume, with 378 complaints on record. It posts a 97.9% on-time response rate, the 47th percentile among companies with 100+ complaints.
- #594
- of 3,843 companies by volume
- 97.9%
- on time (47th pctile)
- Credit reporting, cr…
- most-complained product
- 37
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Tidewater Finance Company, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.9% Around the middle higher than 47% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 20 |
| 2015 | 18 |
| 2016 | 27 |
| 2017 | 42 |
| 2018 | 51 |
| 2019 | 60 |
| 2020 | 38 |
| 2021 | 22 |
| 2022 | 23 |
| 2023 | 23 |
| 2024 | 20 |
| 2025 | 25 |
| 2026year in progress | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Tidewater Finance Company, Inc.
The CFPB Consumer Complaint Database has logged 378 complaints against Tidewater Finance Company, Inc. overall, with 26 of those filed in the trailing 12 months. Reports have come from consumers in 37 states and territories, making this a multi-regional complaint footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Tidewater Finance Company, Inc.'s timely response rate stands at 97.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 16% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 2.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Tidewater Finance Company, Inc. have?
The CFPB has logged 378 complaints against Tidewater Finance Company, Inc. to date, of which 26 came in over the last 12 months.
Does Tidewater Finance Company, Inc. respond to complaints on time?
CFPB complaints against Tidewater Finance Company, Inc. draw a 97.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Tidewater Finance Company, Inc.?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Tidewater Finance Company, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Tidewater Finance Company, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about Tidewater Finance Company, Inc.; the full issue list with counts is above.
How do I file a complaint against Tidewater Finance Company, Inc.?
You can file a complaint against Tidewater Finance Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Tidewater Finance Company, Inc.?
Consumers in 37 states and territories have filed complaints about Tidewater Finance Company, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Tidewater Finance Company, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Tidewater Finance Company, Inc. have?
The CFPB has logged 378 complaints against Tidewater Finance Company, Inc. to date, of which 26 came in over the last 12 months.
Does Tidewater Finance Company, Inc. respond to complaints on time?
CFPB complaints against Tidewater Finance Company, Inc. draw a 97.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Tidewater Finance Company, Inc.?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Tidewater Finance Company, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Tidewater Finance Company, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about Tidewater Finance Company, Inc.; the full issue list with counts is above.
How do I file a complaint against Tidewater Finance Company, Inc.?
You can file a complaint against Tidewater Finance Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Tidewater Finance Company, Inc.?
Consumers in 37 states and territories have filed complaints about Tidewater Finance Company, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.