CFPB Consumer Complaint Profile
United Guaranty Corporation
64 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 64
- Total complaints
- Mid-range
- 0
- Last 12 months
- 93.8%
- Timely response
- Below median
- 25
- States affected
The verdict
United Guaranty Corporation ranks #1626 of 3,843 financial companies by CFPB complaint volume, with 64 complaints on record. It posts a 93.8% on-time response rate, the 26th percentile among companies with 100+ complaints.
- #1626
- of 3,843 companies by volume
- 93.8%
- on time (26th pctile)
- Mortgage
- most-complained product
- 25
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
United Guaranty Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.8% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 7 |
| 2013 | 6 |
| 2014 | 10 |
| 2015 | 10 |
| 2016 | 12 |
| 2017 | 9 |
| 2018 | 4 |
| 2019 | 2 |
| 2020 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for United Guaranty Corporation
The CFPB Consumer Complaint Database has logged 64 complaints against United Guaranty Corporation overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 25 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Loan modification,collection,foreclosure" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against United Guaranty Corporation draw a 93.8% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved cases drew a formal consumer-dispute rate of 32.7% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does United Guaranty Corporation have?
United Guaranty Corporation has 64 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does United Guaranty Corporation respond to complaints on time?
CFPB complaints against United Guaranty Corporation draw a 93.8% timely-response rate inside the expected window.
What product generates the most complaints for United Guaranty Corporation?
"Mortgage" draws more CFPB complaints against United Guaranty Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with United Guaranty Corporation?
"Loan modification,collection,foreclosure" is the single most frequently cited issue in complaints against United Guaranty Corporation - see all issues and counts above.
How do I file a complaint against United Guaranty Corporation?
You can file a complaint against United Guaranty Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Guaranty Corporation?
United Guaranty Corporation has drawn CFPB complaints from 25 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for United Guaranty Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (32.7% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does United Guaranty Corporation have?
United Guaranty Corporation has 64 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does United Guaranty Corporation respond to complaints on time?
CFPB complaints against United Guaranty Corporation draw a 93.8% timely-response rate inside the expected window.
What product generates the most complaints for United Guaranty Corporation?
"Mortgage" draws more CFPB complaints against United Guaranty Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with United Guaranty Corporation?
"Loan modification,collection,foreclosure" is the single most frequently cited issue in complaints against United Guaranty Corporation - see all issues and counts above.
How do I file a complaint against United Guaranty Corporation?
You can file a complaint against United Guaranty Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Guaranty Corporation?
United Guaranty Corporation has drawn CFPB complaints from 25 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.