CFPB Consumer Complaint Profile
USForex Inc.
Behind the 19 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 0
- Last 12 months
- 57.9%
- Timely response
- Bottom decile
- 12
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, USForex Inc. sits at #2935, with 19 complaints logged. Its on-time response rate is 57.9%, the 4th percentile among companies with 100+ complaints.
- #2935
- of 3,843 companies by volume
- 57.9%
- on time (4th pctile)
- Money transfer, virt…
- most-complained product
- 12
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
USForex Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
57.9% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2017 | 1 |
| 2019 | 1 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 6 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for USForex Inc.
19 complaints against USForex Inc. appear in the CFPB record, including 0 from the trailing year. The 12 states and territories represented put this footprint in geographically concentrated territory. "Money transfer, virtual currency, or money service" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Money was not available when promised," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, USForex Inc. posts a 57.9% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 15.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does USForex Inc. have?
USForex Inc. has 19 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does USForex Inc. respond to complaints on time?
CFPB complaints against USForex Inc. draw a 57.9% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for USForex Inc.?
Among all products tied to USForex Inc., "Money transfer, virtual currency, or money service" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with USForex Inc.?
Consumers most often cite "Money was not available when promised" when complaining about USForex Inc.; the full issue list with counts is above.
How do I file a complaint against USForex Inc.?
You can file a complaint against USForex Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about USForex Inc.?
The CFPB has recorded complaints against USForex Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for USForex Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does USForex Inc. have?
USForex Inc. has 19 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does USForex Inc. respond to complaints on time?
CFPB complaints against USForex Inc. draw a 57.9% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for USForex Inc.?
Among all products tied to USForex Inc., "Money transfer, virtual currency, or money service" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with USForex Inc.?
Consumers most often cite "Money was not available when promised" when complaining about USForex Inc.; the full issue list with counts is above.
How do I file a complaint against USForex Inc.?
You can file a complaint against USForex Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about USForex Inc.?
The CFPB has recorded complaints against USForex Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.