CFPB Consumer Complaint Profile
Vandyk Mortgage Corporation
Behind the 49 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 49
- Total complaints
- Mid-range
- 3
- Last 12 months
- 73.5%
- Timely response
- Bottom decile
- 18
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Vandyk Mortgage Corporation sits at #1855, with 49 complaints logged. It posts a 73.5% on-time response rate, the 7th percentile among companies with 100+ complaints.
- #1855
- of 3,843 companies by volume
- 73.5%
- on time (7th pctile)
- Mortgage
- most-complained product
- 18
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Vandyk Mortgage Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
73.5% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 2 |
| 2013 | 4 |
| 2014 | 6 |
| 2015 | 3 |
| 2016 | 5 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Vandyk Mortgage Corporation
The CFPB Consumer Complaint Database has logged 49 complaints against Vandyk Mortgage Corporation overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Vandyk Mortgage Corporation posts a 73.5% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 33.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 10.2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Vandyk Mortgage Corporation have?
Vandyk Mortgage Corporation has 49 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Vandyk Mortgage Corporation respond to complaints on time?
Vandyk Mortgage Corporation's CFPB timely-response rate is 73.5%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Vandyk Mortgage Corporation?
"Mortgage" draws more CFPB complaints against Vandyk Mortgage Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Vandyk Mortgage Corporation?
The most common issue reported by consumers about Vandyk Mortgage Corporation is "Closing on a mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Vandyk Mortgage Corporation?
You can file a complaint against Vandyk Mortgage Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Vandyk Mortgage Corporation?
Vandyk Mortgage Corporation has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Vandyk Mortgage Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Vandyk Mortgage Corporation have?
Vandyk Mortgage Corporation has 49 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Vandyk Mortgage Corporation respond to complaints on time?
Vandyk Mortgage Corporation's CFPB timely-response rate is 73.5%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Vandyk Mortgage Corporation?
"Mortgage" draws more CFPB complaints against Vandyk Mortgage Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Vandyk Mortgage Corporation?
The most common issue reported by consumers about Vandyk Mortgage Corporation is "Closing on a mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Vandyk Mortgage Corporation?
You can file a complaint against Vandyk Mortgage Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Vandyk Mortgage Corporation?
Vandyk Mortgage Corporation has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.