CFPB Consumer Complaint Profile
Veros Credit, LLC
Consumers have filed 602 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 602
- Total complaints
- Above average
- 241
- Last 12 months
- 97.2%
- Timely response
- Below median
- 29
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Veros Credit, LLC has accumulated 602 complaints, placing it #455 by volume. It posts a 97.2% on-time response rate, the 41st percentile among companies with 100+ complaints.
- #455
- of 3,843 companies by volume
- 97.2%
- on time (41st pctile)
- Credit reporting or …
- most-complained product
- 29
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Veros Credit, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.2% Around the middle higher than 41% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 103 in 2024 to 211 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 13 |
| 2017 | 13 |
| 2018 | 20 |
| 2019 | 15 |
| 2020 | 24 |
| 2021 | 36 |
| 2022 | 58 |
| 2023 | 49 |
| 2024 | 103 |
| 2025 | 211 |
| 2026year in progress | 58 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Veros Credit, LLC
602 complaints against Veros Credit, LLC appear in the CFPB record, including 241 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Veros Credit, LLC draw a 97.2% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 18.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Veros Credit, LLC have?
The CFPB has logged 602 complaints against Veros Credit, LLC to date, of which 241 came in over the last 12 months.
Does Veros Credit, LLC respond to complaints on time?
Veros Credit, LLC has a 97.2% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Veros Credit, LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Veros Credit, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Veros Credit, LLC?
The most common issue reported by consumers about Veros Credit, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Veros Credit, LLC?
You can file a complaint against Veros Credit, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Veros Credit, LLC?
The CFPB has recorded complaints against Veros Credit, LLC from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Veros Credit, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.8% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Veros Credit, LLC have?
The CFPB has logged 602 complaints against Veros Credit, LLC to date, of which 241 came in over the last 12 months.
Does Veros Credit, LLC respond to complaints on time?
Veros Credit, LLC has a 97.2% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Veros Credit, LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Veros Credit, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Veros Credit, LLC?
The most common issue reported by consumers about Veros Credit, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Veros Credit, LLC?
You can file a complaint against Veros Credit, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Veros Credit, LLC?
The CFPB has recorded complaints against Veros Credit, LLC from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.