CFPB Consumer Complaint Profile
Veros Credit, LLC
Consumers have filed 602 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 602
- Total complaints
- 241
- Last 12 months
- 97.2%
- Timely response
- 29
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Veros Credit, LLC has accumulated 602 complaints, placing it #456 by volume. It answers 97.2% of complaints on time - above the 93% median for companies with 100+ complaints.
- #456
- of 3,848 companies by volume
- 97.2%
- answered on time
- Credit reporting or …
- most-complained product
- 29
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 13 |
| 2017 | 13 |
| 2018 | 20 |
| 2019 | 15 |
| 2020 | 24 |
| 2021 | 36 |
| 2022 | 58 |
| 2023 | 49 |
| 2024 | 103 |
| 2025 | 211 |
| 2026 | 58 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Veros Credit, LLC
602 complaints against Veros Credit, LLC appear in the CFPB record, including 241 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
97.2% of CFPB-forwarded complaints against Veros Credit, LLC get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 18.8% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Veros Credit, LLC have?
The CFPB has logged 602 complaints against Veros Credit, LLC to date, of which 241 came in over the last 12 months.
Does Veros Credit, LLC respond to complaints on time?
Veros Credit, LLC has a 97.2% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Veros Credit, LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Veros Credit, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Veros Credit, LLC?
The most common issue reported by consumers about Veros Credit, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Veros Credit, LLC?
You can file a complaint against Veros Credit, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Veros Credit, LLC?
The CFPB has recorded complaints against Veros Credit, LLC from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~602)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.