CFPB Consumer Complaint Profile
Viamericas Corporation
Consumers have filed 18 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 18
- Total complaints
- Below average
- 3
- Last 12 months
- 94.4%
- Timely response
- Below median
- 9
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Viamericas Corporation sits at #3004, with 18 complaints logged. It posts a 94.4% on-time response rate, the 27th percentile among companies with 100+ complaints.
- #3004
- of 3,843 companies by volume
- 94.4%
- on time (27th pctile)
- Money transfer, virt…
- most-complained product
- 9
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Viamericas Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.4% Around the middle higher than 27% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 3 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2024 | 6 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Viamericas Corporation
The CFPB Consumer Complaint Database has logged 18 complaints against Viamericas Corporation overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 9 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Money transfer, virtual currency, or money service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Money was not available when promised" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Viamericas Corporation's timely response rate stands at 94.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 11.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Viamericas Corporation have?
Viamericas Corporation has 18 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Viamericas Corporation respond to complaints on time?
Viamericas Corporation has a 94.4% timely response rate to CFPB complaints.
What product generates the most complaints for Viamericas Corporation?
The most complained-about product for Viamericas Corporation is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with Viamericas Corporation?
Consumers most often cite "Money was not available when promised" when complaining about Viamericas Corporation; the full issue list with counts is above.
How do I file a complaint against Viamericas Corporation?
You can file a complaint against Viamericas Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Viamericas Corporation?
Consumers in 9 states and territories have filed complaints about Viamericas Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Viamericas Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Viamericas Corporation have?
Viamericas Corporation has 18 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Viamericas Corporation respond to complaints on time?
Viamericas Corporation has a 94.4% timely response rate to CFPB complaints.
What product generates the most complaints for Viamericas Corporation?
The most complained-about product for Viamericas Corporation is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with Viamericas Corporation?
Consumers most often cite "Money was not available when promised" when complaining about Viamericas Corporation; the full issue list with counts is above.
How do I file a complaint against Viamericas Corporation?
You can file a complaint against Viamericas Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Viamericas Corporation?
Consumers in 9 states and territories have filed complaints about Viamericas Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.