CFPB Consumer Complaint Profile
Wallace Management Company, LLC
Behind the 92 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 92
- Total complaints
- 20
- Last 12 months
- 93.5%
- Timely response
- 16
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Wallace Management Company, LLC sits at #1378, with 92 complaints logged. Its on-time response rate is 93.5%, ahead of the 93% median among companies with 100+ complaints.
- #1378
- of 3,848 companies by volume
- 93.5%
- answered on time
- Credit reporting or …
- most-complained product
- 16
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 1 |
| 2017 | 5 |
| 2018 | 8 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 7 |
| 2022 | 6 |
| 2023 | 7 |
| 2024 | 22 |
| 2025 | 20 |
| 2026 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Wallace Management Company, LLC
The CFPB Consumer Complaint Database has logged 92 complaints against Wallace Management Company, LLC overall, with 20 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
93.5% of CFPB-forwarded complaints against Wallace Management Company, LLC get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. In 0% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 2.2% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Wallace Management Company, LLC have?
Wallace Management Company, LLC has 92 total consumer complaints filed with the CFPB, with 20 filed in the last 12 months.
Does Wallace Management Company, LLC respond to complaints on time?
Wallace Management Company, LLC's CFPB timely-response rate is 93.5%.
What product generates the most complaints for Wallace Management Company, LLC?
Among all products tied to Wallace Management Company, LLC, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Wallace Management Company, LLC?
The most common issue reported by consumers about Wallace Management Company, LLC is "Improper use of your report." All complaint issues are listed above with their counts.
How do I file a complaint against Wallace Management Company, LLC?
You can file a complaint against Wallace Management Company, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Wallace Management Company, LLC?
Wallace Management Company, LLC has drawn CFPB complaints from 16 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~92)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.