CFPB Consumer Complaint Profile
All Western Mortgage
What 19 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 6
- Last 12 months
- 89.5%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, All Western Mortgage sits at #2935, with 19 complaints logged. On-time replies land at 89.5%, the 17th percentile for the 100+ complaint peer group.
- #2935
- of 3,843 companies by volume
- 89.5%
- on time (17th pctile)
- Mortgage
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
All Western Mortgage vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.5% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 1 |
| 2020 | 1 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for All Western Mortgage
19 complaints against All Western Mortgage appear in the CFPB record, including 6 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.
All Western Mortgage's timely response rate stands at 89.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 15.8% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does All Western Mortgage have?
The CFPB has logged 19 complaints against All Western Mortgage to date, of which 6 came in over the last 12 months.
Does All Western Mortgage respond to complaints on time?
All Western Mortgage's CFPB timely-response rate is 89.5%.
What product generates the most complaints for All Western Mortgage?
The most complained-about product for All Western Mortgage is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with All Western Mortgage?
"Closing on a mortgage" is the single most frequently cited issue in complaints against All Western Mortgage - see all issues and counts above.
How do I file a complaint against All Western Mortgage?
You can file a complaint against All Western Mortgage directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about All Western Mortgage?
All Western Mortgage has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for All Western Mortgage: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.