CFPB Consumer Complaint Profile
All Western Mortgage
What 19 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 19
- Total complaints
- 6
- Last 12 months
- 89.5%
- Timely response
- 7
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, All Western Mortgage sits at #2939, with 19 complaints logged. 89.5% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #2939
- of 3,848 companies by volume
- 89.5%
- answered on time
- Mortgage
- most-complained product
- 7
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 1 |
| 2020 | 1 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for All Western Mortgage
19 complaints against All Western Mortgage appear in the CFPB record, including 6 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.
All Western Mortgage's timely response rate stands at 89.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response was formally disputed in 0% of resolved cases, indicating how frequently the initial fix fell short. 15.8% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does All Western Mortgage have?
The CFPB has logged 19 complaints against All Western Mortgage to date, of which 6 came in over the last 12 months.
Does All Western Mortgage respond to complaints on time?
All Western Mortgage's CFPB timely-response rate is 89.5%.
What product generates the most complaints for All Western Mortgage?
The most complained-about product for All Western Mortgage is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with All Western Mortgage?
"Closing on a mortgage" is the single most frequently cited issue in complaints against All Western Mortgage - see all issues and counts above.
How do I file a complaint against All Western Mortgage?
You can file a complaint against All Western Mortgage directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about All Western Mortgage?
All Western Mortgage has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~19)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.