CFPB Consumer Complaint Profile

AMA Advisors, LLC.

What 452 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

452
Total complaints
11
Last 12 months
99.8%
Timely response
39
States affected

The verdict

AMA Advisors, LLC. ranks #538 of 3,848 financial companies by CFPB complaint volume, with 452 complaints on record. It answers 99.8% of complaints on time — above the 93% median for companies with 100+ complaints.

#538
of 3,848 companies by volume
99.8%
answered on time
Mortgage
most-complained product
39
states with complaints
AMA Advisors, LLC. timely response rate 99.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Mortgage — FHA mortgage 149
Mortgage — Conventional home mortgage 104
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 53
Mortgage — VA mortgage 48
Mortgage — Conventional fixed mortgage 34
Mortgage — Other type of mortgage 22
Mortgage — Other mortgage 10
Credit reporting or other personal consumer reports — Credit reporting 10
Mortgage — Home equity loan or line of credit (HELOC) 7
Mortgage — Home equity loan or line of credit 4

Top Issues

1.Trouble during payment process 130
2.Struggling to pay mortgage 59
3.Applying for a mortgage or refinancing an existing mortgage 53
4.Incorrect information on your report 52
5.Loan servicing, payments, escrow account 51
6.Closing on a mortgage 33
7.Application, originator, mortgage broker 24
8.Problem with a credit reporting company's investigation into an existing problem 11
9.Loan modification,collection,foreclosure 10
10.Settlement process and costs 10

Complaints by Year

Year Complaints
2012 1
2013 9
2014 7
2015 30
2016 39
2017 41
2018 56
2019 46
2020 67
2021 87
2022 35
2023 12
2024 10
2025 10
2026 2

Complaints by State (Top 15)

California 58
Florida 57
Georgia 47
Texas 38
New Jersey 34
New York 32
Illinois 21
Maryland 19
Pennsylvania 17
Arizona 13
Virginia 11
Colorado 10
Washington 10
North Carolina 9
Connecticut 8

Company Responses

Closed with explanation 412
Closed with monetary relief 26
Closed with non-monetary relief 13
Closed 1

What the CFPB Complaint Record Shows for AMA Advisors, LLC.

The CFPB Consumer Complaint Database has logged 452 complaints against AMA Advisors, LLC. overall, with 11 of those filed in the trailing 12 months. Reports have come from consumers in 39 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Trouble during payment process" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

AMA Advisors, LLC.'s timely response rate stands at 99.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 18.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 8.6% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does AMA Advisors, LLC. have?

AMA Advisors, LLC. has 452 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.

Does AMA Advisors, LLC. respond to complaints on time?

AMA Advisors, LLC. has a 99.8% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for AMA Advisors, LLC.?

The most complained-about product for AMA Advisors, LLC. is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with AMA Advisors, LLC.?

The most common issue reported by consumers about AMA Advisors, LLC. is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against AMA Advisors, LLC.?

You can file a complaint against AMA Advisors, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about AMA Advisors, LLC.?

Consumers in 39 states and territories have filed complaints about AMA Advisors, LLC. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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