CFPB Consumer Complaint Profile

AMA Advisors, LLC.

Behind the 452 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

452
Total complaints
11
Last 12 months
99.8%
Timely response
39
States affected

The verdict

AMA Advisors, LLC. ranks #538 of 3,848 financial companies by CFPB complaint volume, with 452 complaints on record. Its on-time response rate is 99.8%, ahead of the 93% median among companies with 100+ complaints.

#538
of 3,848 companies by volume
99.8%
answered on time
Mortgage
most-complained product
39
states with complaints
AMA Advisors, LLC. timely response rate 99.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - FHA mortgage 149
Mortgage - Conventional home mortgage 104
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 53
Mortgage - VA mortgage 48
Mortgage - Conventional fixed mortgage 34
Mortgage - Other type of mortgage 22
Mortgage - Other mortgage 10
Credit reporting or other personal consumer reports - Credit reporting 10
Mortgage - Home equity loan or line of credit (HELOC) 7
Mortgage - Home equity loan or line of credit 4

Top Issues

1.Trouble during payment process 130
2.Struggling to pay mortgage 59
3.Applying for a mortgage or refinancing an existing mortgage 53
4.Incorrect information on your report 52
5.Loan servicing, payments, escrow account 51
6.Closing on a mortgage 33
7.Application, originator, mortgage broker 24
8.Problem with a credit reporting company's investigation into an existing problem 11
9.Loan modification,collection,foreclosure 10
10.Settlement process and costs 10

Complaints by Year

Year Complaints
2012 1
2013 9
2014 7
2015 30
2016 39
2017 41
2018 56
2019 46
2020 67
2021 87
2022 35
2023 12
2024 10
2025 10
2026 2

Complaints by State (Top 15)

California 58
Florida 57
Georgia 47
Texas 38
New Jersey 34
New York 32
Illinois 21
Maryland 19
Pennsylvania 17
Arizona 13
Virginia 11
Colorado 10
Washington 10
North Carolina 9
Connecticut 8

Company Responses

Closed with explanation 412
Closed with monetary relief 26
Closed with non-monetary relief 13
Closed 1

What the CFPB Complaint Record Shows for AMA Advisors, LLC.

452 complaints against AMA Advisors, LLC. appear in the CFPB record, including 11 from the trailing year. The 39 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.

99.8% of CFPB-forwarded complaints against AMA Advisors, LLC. get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 18.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 8.6% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does AMA Advisors, LLC. have?

AMA Advisors, LLC. has 452 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.

Does AMA Advisors, LLC. respond to complaints on time?

AMA Advisors, LLC.'s CFPB timely-response rate is 99.8%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for AMA Advisors, LLC.?

The most complained-about product for AMA Advisors, LLC. is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with AMA Advisors, LLC.?

"Trouble during payment process" is the single most frequently cited issue in complaints against AMA Advisors, LLC. - see all issues and counts above.

How do I file a complaint against AMA Advisors, LLC.?

You can file a complaint against AMA Advisors, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about AMA Advisors, LLC.?

AMA Advisors, LLC. has drawn CFPB complaints from 39 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026