CFPB Consumer Complaint Profile
Angel Oak Mortgage Solutions LLC
Consumers have filed 19 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 19
- Total complaints
- 1
- Last 12 months
- 89.5%
- Timely response
- 8
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Angel Oak Mortgage Solutions LLC has accumulated 19 complaints, placing it #2939 by volume. Its on-time response rate is 89.5%, trailing the 93% median among companies with 100+ complaints.
- #2939
- of 3,848 companies by volume
- 89.5%
- answered on time
- Mortgage
- most-complained product
- 8
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 2 |
| 2022 | 5 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Angel Oak Mortgage Solutions LLC
Angel Oak Mortgage Solutions LLC carries 19 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Closing on a mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Angel Oak Mortgage Solutions LLC answers 89.5% of forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response was formally disputed in 0% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 26.3% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Angel Oak Mortgage Solutions LLC have?
19 complaints have been filed against Angel Oak Mortgage Solutions LLC with the CFPB overall - 1 of them in the past year.
Does Angel Oak Mortgage Solutions LLC respond to complaints on time?
89.5% of the CFPB complaints against Angel Oak Mortgage Solutions LLC get a response within the expected window.
What product generates the most complaints for Angel Oak Mortgage Solutions LLC?
Among all products tied to Angel Oak Mortgage Solutions LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Angel Oak Mortgage Solutions LLC?
"Closing on a mortgage" is the single most frequently cited issue in complaints against Angel Oak Mortgage Solutions LLC - see all issues and counts above.
How do I file a complaint against Angel Oak Mortgage Solutions LLC?
You can file a complaint against Angel Oak Mortgage Solutions LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Angel Oak Mortgage Solutions LLC?
Angel Oak Mortgage Solutions LLC has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~19)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.