CFPB Consumer Complaint Profile

Athas Capital Group, Inc.

What 15 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

15
Total complaints
Below average
0
Last 12 months
86.7%
Timely response
Bottom quartile
6
States affected

The verdict

15 CFPB complaints put Athas Capital Group, Inc. at #3232 out of 3,843 financial companies ranked by complaint volume. It posts a 86.7% on-time response rate, the 14th percentile among companies with 100+ complaints.

#3232
of 3,843 companies by volume
86.7%
on time (14th pctile)
Mortgage
most-complained product
6
states with complaints
D
PlainCredit Trust Score
44/100
Athas Capital Group, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 86.7%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Athas Capital Group, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

86.7% Among the lowest higher than 14% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Athas Capital Group, Inc. timely response rate 86.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 7
Mortgage - Other type of mortgage 6
Mortgage - Other mortgage 2

Top Issues

1.Closing on a mortgage 5
2.Applying for a mortgage or refinancing an existing mortgage 4
3.Loan servicing, payments, escrow account 2
4.Trouble during payment process 2
5.Struggling to pay mortgage 2

Complaints by Year

Year Complaints
2015 2
2018 2
2019 4
2020 3
2021 2
2022 2

Complaints by State (Top 15)

California 6
Florida 3
New York 3
Texas 1
North Carolina 1
Washington 1

Company Responses

Closed with explanation 15

What the CFPB Complaint Record Shows for Athas Capital Group, Inc.

15 complaints against Athas Capital Group, Inc. appear in the CFPB record, including 0 from the trailing year. The 6 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Athas Capital Group, Inc. draw a 86.7% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Athas Capital Group, Inc. have?

The CFPB has logged 15 complaints against Athas Capital Group, Inc. to date, of which 0 came in over the last 12 months.

Does Athas Capital Group, Inc. respond to complaints on time?

CFPB complaints against Athas Capital Group, Inc. draw a 86.7% timely-response rate inside the expected window.

What product generates the most complaints for Athas Capital Group, Inc.?

"Mortgage" draws more CFPB complaints against Athas Capital Group, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Athas Capital Group, Inc.?

The most common issue reported by consumers about Athas Capital Group, Inc. is "Closing on a mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Athas Capital Group, Inc.?

You can file a complaint against Athas Capital Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Athas Capital Group, Inc.?

Consumers in 6 states and territories have filed complaints about Athas Capital Group, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Athas Capital Group, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Source: CFPB Consumer Complaint Database Data through March 2026