CFPB Consumer Complaint Profile

Athas Capital Group, Inc.

What 15 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

15
Total complaints
0
Last 12 months
86.7%
Timely response
6
States affected

The verdict

Athas Capital Group, Inc. ranks #3236 of 3,848 financial companies by CFPB complaint volume, with 15 complaints on record. It answers 86.7% of complaints on time — below the 93% median for companies with 100+ complaints.

#3236
of 3,848 companies by volume
86.7%
answered on time
Mortgage
most-complained product
6
states with complaints
Athas Capital Group, Inc. timely response rate 86.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Mortgage — Conventional home mortgage 7
Mortgage — Other type of mortgage 6
Mortgage — Other mortgage 2

Top Issues

1.Closing on a mortgage 5
2.Applying for a mortgage or refinancing an existing mortgage 4
3.Loan servicing, payments, escrow account 2
4.Trouble during payment process 2
5.Struggling to pay mortgage 2

Complaints by Year

Year Complaints
2015 2
2018 2
2019 4
2020 3
2021 2
2022 2

Complaints by State (Top 15)

California 6
Florida 3
New York 3
Texas 1
North Carolina 1
Washington 1

Company Responses

Closed with explanation 15

What the CFPB Complaint Record Shows for Athas Capital Group, Inc.

The CFPB Consumer Complaint Database has logged 15 complaints against Athas Capital Group, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Closing on a mortgage" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Athas Capital Group, Inc.'s timely response rate stands at 86.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Athas Capital Group, Inc. have?

Athas Capital Group, Inc. has 15 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Athas Capital Group, Inc. respond to complaints on time?

Athas Capital Group, Inc. has a 86.7% timely response rate to CFPB complaints.

What product generates the most complaints for Athas Capital Group, Inc.?

The most complained-about product for Athas Capital Group, Inc. is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Athas Capital Group, Inc.?

The most common issue reported by consumers about Athas Capital Group, Inc. is "Closing on a mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Athas Capital Group, Inc.?

You can file a complaint against Athas Capital Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Athas Capital Group, Inc.?

Consumers in 6 states and territories have filed complaints about Athas Capital Group, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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