CFPB Consumer Complaint Profile

Budget Mortgage Corp.

What 11 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

11
Total complaints
Below average
0
Last 12 months
100%
Timely response
Top decile
1
States affected

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Budget Mortgage Corp. sits at #3589, with 11 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#3589
of 3,843 companies by volume
100%
on time (86th pctile)
Mortgage
most-complained product
1
states with complaints
A+
PlainCredit Trust Score
91/100
Budget Mortgage Corp. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 27.3%
Share of complaints closed with monetary or non-monetary relief

Budget Mortgage Corp. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Budget Mortgage Corp. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Other mortgage 5
Debt collection - Mortgage debt 2
Mortgage - Conventional adjustable mortgage (ARM) 1
Mortgage - Other type of mortgage 1
Mortgage - Home equity loan or line of credit (HELOC) 1
Mortgage - Conventional fixed mortgage 1

Top Issues

1.Loan modification,collection,foreclosure 4
2.Loan servicing, payments, escrow account 2
3.Struggling to pay mortgage 2
4.False statements or representation 2
5.Other 1

Complaints by Year

Year Complaints
2013 4
2014 2
2017 1
2018 2
2021 2

Complaints by State (Top 15)

California 11

Company Responses

Closed with explanation 8
Closed with monetary relief 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Budget Mortgage Corp.

11 complaints against Budget Mortgage Corp. appear in the CFPB record, including 0 from the trailing year. The 1 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Loan modification,collection,foreclosure" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Budget Mortgage Corp.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 27.3%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Budget Mortgage Corp. have?

Budget Mortgage Corp. has 11 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Budget Mortgage Corp. respond to complaints on time?

Budget Mortgage Corp. has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Budget Mortgage Corp.?

"Mortgage" draws more CFPB complaints against Budget Mortgage Corp. than any other product - see the full breakdown above.

What is the most common complaint issue with Budget Mortgage Corp.?

The most common issue reported by consumers about Budget Mortgage Corp. is "Loan modification,collection,foreclosure." All complaint issues are listed above with their counts.

How do I file a complaint against Budget Mortgage Corp.?

You can file a complaint against Budget Mortgage Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Budget Mortgage Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Source: CFPB Consumer Complaint Database Data through March 2026