CFPB Consumer Complaint Profile

Caneel Capital, LLC

Consumers have filed 112 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

112
Total complaints
Mid-range
7
Last 12 months
88.4%
Timely response
Bottom quartile
23
States affected

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The verdict

Caneel Capital, LLC ranks #1260 of 3,843 financial companies by CFPB complaint volume, with 112 complaints on record. Its on-time response rate is 88.4%, the 16th percentile among companies with 100+ complaints.

#1260
of 3,843 companies by volume
88.4%
on time (16th pctile)
Mortgage
most-complained product
23
states with complaints
F
PlainCredit Trust Score
37/100
Caneel Capital, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 88.4%
Share of complaints answered within the CFPB response window
Dispute Rate F 27.8%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 1.8%
Share of complaints closed with monetary or non-monetary relief

Caneel Capital, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

88.4% Among the lowest higher than 16% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Caneel Capital, LLC timely response rate 88.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 24
Debt collection - Mortgage debt 20
Mortgage - Other type of mortgage 15
Mortgage - Home equity loan or line of credit (HELOC) 12
Mortgage - Home equity loan or line of credit 11
Mortgage - Other mortgage 11
Mortgage - Conventional adjustable mortgage (ARM) 5
Debt collection - I do not know 4
Debt collection - Mortgage 4
Mortgage - Conventional fixed mortgage 2

Top Issues

1.Struggling to pay mortgage 32
2.Loan modification,collection,foreclosure 22
3.Trouble during payment process 17
4.Attempts to collect debt not owed 9
5.Took or threatened to take negative or legal action 7
6.Loan servicing, payments, escrow account 4
7.False statements or representation 3
8.Written notification about debt 3
9.Disclosure verification of debt 3
10.Other 2

Complaints by Year

Year Complaints
2014 7
2015 8
2016 15
2017 18
2018 10
2019 10
2020 12
2021 9
2022 4
2023 8
2024 3
2025 8

Complaints by State (Top 15)

California 48
Florida 13
New York 12
Maryland 4
Tennessee 4
New Jersey 3
Illinois 3
Virginia 3
Utah 2
Ohio 2
Georgia 2
Nevada 2
North Carolina 2
Missouri 2
Indiana 1

Company Responses

Closed with explanation 109
Closed with non-monetary relief 2
Closed 1

What the CFPB Complaint Record Shows for Caneel Capital, LLC

112 complaints against Caneel Capital, LLC appear in the CFPB record, including 7 from the trailing year. The 23 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Struggling to pay mortgage," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Caneel Capital, LLC posts a 88.4% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 27.8% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 1.8%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Caneel Capital, LLC have?

Caneel Capital, LLC has 112 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.

Does Caneel Capital, LLC respond to complaints on time?

Caneel Capital, LLC's CFPB timely-response rate is 88.4%.

What product generates the most complaints for Caneel Capital, LLC?

The most complained-about product for Caneel Capital, LLC is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Caneel Capital, LLC?

Consumers most often cite "Struggling to pay mortgage" when complaining about Caneel Capital, LLC; the full issue list with counts is above.

How do I file a complaint against Caneel Capital, LLC?

You can file a complaint against Caneel Capital, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Caneel Capital, LLC?

The CFPB has recorded complaints against Caneel Capital, LLC from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Caneel Capital, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Source: CFPB Consumer Complaint Database Data through March 2026