CFPB Consumer Complaint Profile

Capital Markets Cooporative, LLC

Consumers have filed 108 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

108
Total complaints
Mid-range
0
Last 12 months
87%
Timely response
Bottom quartile
32
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, Capital Markets Cooporative, LLC has accumulated 108 complaints, placing it #1277 by volume. It posts a 87% on-time response rate, the 14th percentile among companies with 100+ complaints.

#1277
of 3,843 companies by volume
87%
on time (14th pctile)
Mortgage
most-complained product
32
states with complaints
C-
PlainCredit Trust Score
52/100
Capital Markets Cooporative, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 87.0%
Share of complaints answered within the CFPB response window
Dispute Rate C- 15.6%
Share of responses the consumer disputed (lower is better)
Relief Rate B 8.3%
Share of complaints closed with monetary or non-monetary relief

Capital Markets Cooporative, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

87% Among the lowest higher than 14% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Capital Markets Cooporative, LLC timely response rate 87.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 69
Mortgage - Conventional fixed mortgage 29
Mortgage - Other mortgage 2
Mortgage - FHA mortgage 2
Mortgage - Other type of mortgage 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Debt collection - I do not know 1
Mortgage - VA mortgage 1

Top Issues

1.Trouble during payment process 69
2.Loan servicing, payments, escrow account 31
3.Incorrect information on your report 3
4.Closing on a mortgage 2
5.Struggling to pay mortgage 1
6.Threatened to contact someone or share information improperly 1
7.Application, originator, mortgage broker 1

Complaints by Year

Year Complaints
2014 6
2015 16
2016 9
2017 11
2018 19
2019 45
2020 1
2024 1

Complaints by State (Top 15)

California 12
Indiana 7
Massachusetts 7
Virginia 6
Tennessee 5
Texas 5
Georgia 5
Florida 4
Ohio 4
Arizona 4
Michigan 3
Utah 3
Nebraska 3
Washington 3
Missouri 3

Company Responses

Closed with explanation 98
Closed with monetary relief 9
Untimely response 1

What the CFPB Complaint Record Shows for Capital Markets Cooporative, LLC

Capital Markets Cooporative, LLC carries 108 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 32 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Capital Markets Cooporative, LLC draw a 87% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 15.6% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 8.3% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Capital Markets Cooporative, LLC have?

Capital Markets Cooporative, LLC has 108 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Capital Markets Cooporative, LLC respond to complaints on time?

CFPB complaints against Capital Markets Cooporative, LLC draw a 87% timely-response rate inside the expected window.

What product generates the most complaints for Capital Markets Cooporative, LLC?

"Mortgage" draws more CFPB complaints against Capital Markets Cooporative, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Capital Markets Cooporative, LLC?

Consumers most often cite "Trouble during payment process" when complaining about Capital Markets Cooporative, LLC; the full issue list with counts is above.

How do I file a complaint against Capital Markets Cooporative, LLC?

You can file a complaint against Capital Markets Cooporative, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Capital Markets Cooporative, LLC?

The CFPB has recorded complaints against Capital Markets Cooporative, LLC from 32 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Capital Markets Cooporative, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (15.6% here).

Source: CFPB Consumer Complaint Database Data through March 2026