CFPB Consumer Complaint Profile
Consumer Protection Assistance Coalition, Inc
Consumers have filed 12 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 0
- Last 12 months
- 8.3%
- Timely response
- Bottom decile
- 7
- States affected
The verdict
12 CFPB complaints put Consumer Protection Assistance Coalition, Inc at #3492 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 8.3%, the 1st percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 8.3%
- on time (1st pctile)
- Mortgage
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Consumer Protection Assistance Coalition, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
8.3% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Consumer Protection Assistance Coalition, Inc
The CFPB Consumer Complaint Database has logged 12 complaints against Consumer Protection Assistance Coalition, Inc overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Loan servicing, payments, escrow account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Consumer Protection Assistance Coalition, Inc draw a 8.3% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Consumer Protection Assistance Coalition, Inc have?
Consumer Protection Assistance Coalition, Inc has 12 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Consumer Protection Assistance Coalition, Inc respond to complaints on time?
Consumer Protection Assistance Coalition, Inc's CFPB timely-response rate is 8.3%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Consumer Protection Assistance Coalition, Inc?
"Mortgage" draws more CFPB complaints against Consumer Protection Assistance Coalition, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Consumer Protection Assistance Coalition, Inc?
Consumers most often cite "Loan servicing, payments, escrow account" when complaining about Consumer Protection Assistance Coalition, Inc; the full issue list with counts is above.
How do I file a complaint against Consumer Protection Assistance Coalition, Inc?
You can file a complaint against Consumer Protection Assistance Coalition, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Consumer Protection Assistance Coalition, Inc?
The CFPB has recorded complaints against Consumer Protection Assistance Coalition, Inc from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Consumer Protection Assistance Coalition, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.