CFPB Consumer Complaint Profile
Contemporary Information Corp
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 389
- Total complaints
- Above average
- 205
- Last 12 months
- 100%
- Timely response
- Top decile
- 36
- States affected
The verdict
Contemporary Information Corp ranks #585 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.
- Credit reporting or …
- most-complained product
- GA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Contemporary Information Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 80 in 2024 to 178 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2018 | 3 |
| 2019 | 5 |
| 2020 | 5 |
| 2021 | 4 |
| 2022 | 28 |
| 2023 | 30 |
| 2024 | 80 |
| 2025 | 178 |
| 2026year in progress | 55 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Contemporary Information Corp
Contemporary Information Corp draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Contemporary Information Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (100% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Contemporary Information Corp have?
389 complaints have been filed against Contemporary Information Corp with the CFPB overall - 205 of them in the past year.
Does Contemporary Information Corp respond to complaints on time?
Contemporary Information Corp's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Contemporary Information Corp?
Among all products tied to Contemporary Information Corp, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Contemporary Information Corp?
Consumers most often cite "Incorrect information on your report" when complaining about Contemporary Information Corp; the full issue list with counts is above.
How do I file a complaint against Contemporary Information Corp?
You can file a complaint against Contemporary Information Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Contemporary Information Corp?
Consumers in 36 states and territories have filed complaints about Contemporary Information Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.