CFPB Consumer Complaint Profile
Contemporary Information Corp
389 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 389
- Total complaints
- 205
- Last 12 months
- 100%
- Timely response
- 36
- States affected
The verdict
Contemporary Information Corp ranks #586 of 3,848 financial companies by CFPB complaint volume, with 389 complaints on record. 100% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #586
- of 3,848 companies by volume
- 100%
- answered on time
- Credit reporting or …
- most-complained product
- 36
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2018 | 3 |
| 2019 | 5 |
| 2020 | 5 |
| 2021 | 4 |
| 2022 | 28 |
| 2023 | 30 |
| 2024 | 80 |
| 2025 | 178 |
| 2026 | 55 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Contemporary Information Corp
Contemporary Information Corp carries 389 complaints in the CFPB's database, 205 of them filed within the past 12 months. Consumers spanning 36 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
100% of CFPB-forwarded complaints against Contemporary Information Corp get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 100% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Contemporary Information Corp have?
389 complaints have been filed against Contemporary Information Corp with the CFPB overall - 205 of them in the past year.
Does Contemporary Information Corp respond to complaints on time?
Contemporary Information Corp's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Contemporary Information Corp?
Among all products tied to Contemporary Information Corp, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Contemporary Information Corp?
Consumers most often cite "Incorrect information on your report" when complaining about Contemporary Information Corp; the full issue list with counts is above.
How do I file a complaint against Contemporary Information Corp?
You can file a complaint against Contemporary Information Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Contemporary Information Corp?
Consumers in 36 states and territories have filed complaints about Contemporary Information Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~389)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.