CFPB Consumer Complaint Profile
Receivables Performance Management, LLC
2,449 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 2,449
- Total complaints
- Among the highest
- 0
- Last 12 months
- 95.4%
- Timely response
- Below median
- 51
- States affected
The verdict
2,449 CFPB complaints put Receivables Performance Management, LLC at #186 out of 3,843 financial companies ranked by complaint volume. It posts a 95.4% on-time response rate, the 31st percentile among companies with 100+ complaints.
- #186
- of 3,843 companies by volume
- 95.4%
- on time (31st pctile)
- Debt collection
- most-complained product
- 51
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Receivables Performance Management, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.4% Around the middle higher than 31% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2022 to 2023 complete years
- Annual CFPB complaint volume moved from 257 in 2022 to 23 in 2023 (2022 → 2023).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 52 |
| 2014 | 267 |
| 2015 | 286 |
| 2016 | 169 |
| 2017 | 272 |
| 2018 | 324 |
| 2019 | 173 |
| 2020 | 287 |
| 2021 | 339 |
| 2022 | 257 |
| 2023 | 23 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Receivables Performance Management, LLC
The CFPB Consumer Complaint Database has logged 2,449 complaints against Receivables Performance Management, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 51 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Receivables Performance Management, LLC draw a 95.4% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 14% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Receivables Performance Management, LLC have?
The CFPB has logged 2,449 complaints against Receivables Performance Management, LLC to date, of which 0 came in over the last 12 months.
Does Receivables Performance Management, LLC respond to complaints on time?
CFPB complaints against Receivables Performance Management, LLC draw a 95.4% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Receivables Performance Management, LLC?
The most complained-about product for Receivables Performance Management, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Receivables Performance Management, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Receivables Performance Management, LLC; the full issue list with counts is above.
How do I file a complaint against Receivables Performance Management, LLC?
You can file a complaint against Receivables Performance Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Receivables Performance Management, LLC?
Consumers in 51 states and territories have filed complaints about Receivables Performance Management, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Receivables Performance Management, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (2,449 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (14% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.