CFPB Consumer Complaint Profile
Flatonia Investments, LLC
Behind the 87 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 87
- Total complaints
- 4
- Last 12 months
- 97.7%
- Timely response
- 29
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Flatonia Investments, LLC has accumulated 87 complaints, placing it #1420 by volume. 97.7% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #1420
- of 3,848 companies by volume
- 97.7%
- answered on time
- Mortgage
- most-complained product
- 29
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 3 |
| 2015 | 7 |
| 2016 | 17 |
| 2017 | 10 |
| 2018 | 10 |
| 2019 | 6 |
| 2020 | 3 |
| 2021 | 11 |
| 2022 | 5 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 4 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Flatonia Investments, LLC
The CFPB Consumer Complaint Database has logged 87 complaints against Flatonia Investments, LLC overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 29 states and territories, making this a multi-regional complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Application, originator, mortgage broker" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Flatonia Investments, LLC answers 97.7% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 21.6% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 8% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Flatonia Investments, LLC have?
87 complaints have been filed against Flatonia Investments, LLC with the CFPB overall - 4 of them in the past year.
Does Flatonia Investments, LLC respond to complaints on time?
Flatonia Investments, LLC has a 97.7% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Flatonia Investments, LLC?
"Mortgage" draws more CFPB complaints against Flatonia Investments, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Flatonia Investments, LLC?
Consumers most often cite "Application, originator, mortgage broker" when complaining about Flatonia Investments, LLC; the full issue list with counts is above.
How do I file a complaint against Flatonia Investments, LLC?
You can file a complaint against Flatonia Investments, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Flatonia Investments, LLC?
The CFPB has recorded complaints against Flatonia Investments, LLC from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~87)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.