CFPB Consumer Complaint Profile
Gmfs, LLC
51 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 51
- Total complaints
- Mid-range
- 0
- Last 12 months
- 96.1%
- Timely response
- Below median
- 9
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Gmfs, LLC has accumulated 51 complaints, placing it #1807 by volume. Its on-time response rate is 96.1%, the 34th percentile among companies with 100+ complaints.
- #1807
- of 3,843 companies by volume
- 96.1%
- on time (34th pctile)
- Mortgage
- most-complained product
- 9
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Gmfs, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.1% Around the middle higher than 34% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2015 | 1 |
| 2016 | 7 |
| 2017 | 18 |
| 2018 | 11 |
| 2019 | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Gmfs, LLC
Gmfs, LLC carries 51 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 9 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Gmfs, LLC draw a 96.1% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 8% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 11.8% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Gmfs, LLC have?
Gmfs, LLC has 51 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Gmfs, LLC respond to complaints on time?
Gmfs, LLC has a 96.1% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Gmfs, LLC?
The most complained-about product for Gmfs, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Gmfs, LLC?
Consumers most often cite "Trouble during payment process" when complaining about Gmfs, LLC; the full issue list with counts is above.
How do I file a complaint against Gmfs, LLC?
You can file a complaint against Gmfs, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Gmfs, LLC?
Gmfs, LLC has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Gmfs, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (8% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.