CFPB Consumer Complaint Profile
Home Mortgage Alliance Corp. (HMAC)
Behind the 16 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 3
- Last 12 months
- 87.5%
- Timely response
- Bottom quartile
- 5
- States affected
The verdict
Home Mortgage Alliance Corp. (HMAC) ranks #3154 of 3,843 financial companies by CFPB complaint volume, with 16 complaints on record. Its on-time response rate is 87.5%, the 14th percentile among companies with 100+ complaints.
- #3154
- of 3,843 companies by volume
- 87.5%
- on time (14th pctile)
- Mortgage
- most-complained product
- 5
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Home Mortgage Alliance Corp. (HMAC) vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
87.5% Among the lowest higher than 14% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 2 |
| 2025 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Home Mortgage Alliance Corp. (HMAC)
The CFPB Consumer Complaint Database has logged 16 complaints against Home Mortgage Alliance Corp. (HMAC) overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Home Mortgage Alliance Corp. (HMAC) draw a 87.5% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 18.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Home Mortgage Alliance Corp. (HMAC) have?
16 complaints have been filed against Home Mortgage Alliance Corp. (HMAC) with the CFPB overall - 3 of them in the past year.
Does Home Mortgage Alliance Corp. (HMAC) respond to complaints on time?
Home Mortgage Alliance Corp. (HMAC)'s CFPB timely-response rate is 87.5%.
What product generates the most complaints for Home Mortgage Alliance Corp. (HMAC)?
The most complained-about product for Home Mortgage Alliance Corp. (HMAC) is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Home Mortgage Alliance Corp. (HMAC)?
Consumers most often cite "Closing on a mortgage" when complaining about Home Mortgage Alliance Corp. (HMAC); the full issue list with counts is above.
How do I file a complaint against Home Mortgage Alliance Corp. (HMAC)?
You can file a complaint against Home Mortgage Alliance Corp. (HMAC) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Home Mortgage Alliance Corp. (HMAC)?
Consumers in 5 states and territories have filed complaints about Home Mortgage Alliance Corp. (HMAC) with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Home Mortgage Alliance Corp. (HMAC): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.