CFPB Consumer Complaint Profile

Homestead Funding Corporation

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

20
Total complaints
Mid-range
1
Last 12 months
100%
Timely response
Top decile
7
States affected

The verdict

Homestead Funding Corporation ranks #2861 of 3,843 financial companies by CFPB complaint volume. On response speed it sits at the 86th percentile among companies with 100+ complaints.

Mortgage
most-complained product
NY
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

A-
PlainCredit Trust Score
83/100
Homestead Funding Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate C 14.3%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 35.0%
Share of complaints closed with monetary or non-monetary relief

Homestead Funding Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 5
Mortgage - Other mortgage 3
Mortgage - FHA mortgage 3
Mortgage - VA mortgage 2
Mortgage - Conventional fixed mortgage 2
Debt collection - Mortgage debt 1
Debt collection - Other debt 1
Mortgage - Reverse mortgage 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Credit card - General-purpose credit card or charge card 1

Top Issues

1.Closing on a mortgage 4
2.Loan modification,collection,foreclosure 2
3.Loan servicing, payments, escrow account 2
4.Written notification about debt 2
5.Application, originator, mortgage broker 2
6.Applying for a mortgage or refinancing an existing mortgage 2
7.Struggling to pay mortgage 2
8.Trouble during payment process 1
9.Improper use of your report 1
10.Other features, terms, or problems 1

Complaints by Year

Year Complaints
2014 1
2015 4
2016 2
2018 3
2019 1
2020 2
2021 4
2023 1
2024 1
2026year in progress 1

Complaints by State (Top 15)

New York 11
Tennessee 2
Illinois 2
Connecticut 2
Pennsylvania 1
Maryland 1
Florida 1

Company Responses

Closed with explanation 13
Closed with monetary relief 6
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Homestead Funding Corporation

In the CFPB record, Homestead Funding Corporation has a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Homestead Funding Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does Homestead Funding Corporation have?

20 complaints have been filed against Homestead Funding Corporation with the CFPB overall - 1 of them in the past year.

Does Homestead Funding Corporation respond to complaints on time?

CFPB complaints against Homestead Funding Corporation draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Homestead Funding Corporation?

The most complained-about product for Homestead Funding Corporation is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Homestead Funding Corporation?

The most common issue reported by consumers about Homestead Funding Corporation is "Closing on a mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Homestead Funding Corporation?

You can file a complaint against Homestead Funding Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Homestead Funding Corporation?

Consumers in 7 states and territories have filed complaints about Homestead Funding Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Homestead Funding Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.