CFPB Consumer Complaint Profile
James B. Nutter & Company
Consumers have filed 126 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 126
- Total complaints
- Mid-range
- 2
- Last 12 months
- 96.8%
- Timely response
- Below median
- 29
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, James B. Nutter & Company sits at #1202, with 126 complaints logged. On-time replies land at 96.8%, the 38th percentile for the 100+ complaint peer group.
- #1202
- of 3,843 companies by volume
- 96.8%
- on time (38th pctile)
- Mortgage
- most-complained product
- 29
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
James B. Nutter & Company vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.8% Around the middle higher than 38% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 9 |
| 2013 | 15 |
| 2014 | 17 |
| 2015 | 16 |
| 2016 | 20 |
| 2017 | 15 |
| 2018 | 9 |
| 2019 | 4 |
| 2020 | 4 |
| 2021 | 2 |
| 2022 | 6 |
| 2023 | 5 |
| 2024 | 1 |
| 2025 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for James B. Nutter & Company
126 complaints against James B. Nutter & Company appear in the CFPB record, including 2 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Loan modification,collection,foreclosure" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, James B. Nutter & Company posts a 96.8% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 29.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does James B. Nutter & Company have?
The CFPB has logged 126 complaints against James B. Nutter & Company to date, of which 2 came in over the last 12 months.
Does James B. Nutter & Company respond to complaints on time?
CFPB complaints against James B. Nutter & Company draw a 96.8% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for James B. Nutter & Company?
"Mortgage" draws more CFPB complaints against James B. Nutter & Company than any other product - see the full breakdown above.
What is the most common complaint issue with James B. Nutter & Company?
The most common issue reported by consumers about James B. Nutter & Company is "Loan modification,collection,foreclosure." All complaint issues are listed above with their counts.
How do I file a complaint against James B. Nutter & Company?
You can file a complaint against James B. Nutter & Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about James B. Nutter & Company?
James B. Nutter & Company has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for James B. Nutter & Company: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (29.8% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does James B. Nutter & Company have?
The CFPB has logged 126 complaints against James B. Nutter & Company to date, of which 2 came in over the last 12 months.
Does James B. Nutter & Company respond to complaints on time?
CFPB complaints against James B. Nutter & Company draw a 96.8% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for James B. Nutter & Company?
"Mortgage" draws more CFPB complaints against James B. Nutter & Company than any other product - see the full breakdown above.
What is the most common complaint issue with James B. Nutter & Company?
The most common issue reported by consumers about James B. Nutter & Company is "Loan modification,collection,foreclosure." All complaint issues are listed above with their counts.
How do I file a complaint against James B. Nutter & Company?
You can file a complaint against James B. Nutter & Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about James B. Nutter & Company?
James B. Nutter & Company has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.