CFPB Consumer Complaint Profile
Land Home Financial Services
228 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 228
- Total complaints
- Above average
- 20
- Last 12 months
- 97.4%
- Timely response
- Below median
- 35
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Land Home Financial Services has accumulated 228 complaints, placing it #837 by volume. It posts a 97.4% on-time response rate, the 42nd percentile among companies with 100+ complaints.
- #837
- of 3,843 companies by volume
- 97.4%
- on time (42nd pctile)
- Mortgage
- most-complained product
- 35
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Land Home Financial Services vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.4% Around the middle higher than 42% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 7 |
| 2015 | 9 |
| 2016 | 15 |
| 2017 | 11 |
| 2018 | 7 |
| 2019 | 23 |
| 2020 | 21 |
| 2021 | 18 |
| 2022 | 29 |
| 2023 | 33 |
| 2024 | 20 |
| 2025 | 25 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Land Home Financial Services
The CFPB Consumer Complaint Database has logged 228 complaints against Land Home Financial Services overall, with 20 of those filed in the trailing 12 months. Reports have come from consumers in 35 states and territories, making this a multi-regional complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Land Home Financial Services's timely response rate stands at 97.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 27% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 4.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Land Home Financial Services have?
Land Home Financial Services has 228 total consumer complaints filed with the CFPB, with 20 filed in the last 12 months.
Does Land Home Financial Services respond to complaints on time?
CFPB complaints against Land Home Financial Services draw a 97.4% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Land Home Financial Services?
Among all products tied to Land Home Financial Services, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Land Home Financial Services?
Consumers most often cite "Trouble during payment process" when complaining about Land Home Financial Services; the full issue list with counts is above.
How do I file a complaint against Land Home Financial Services?
You can file a complaint against Land Home Financial Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Land Home Financial Services?
The CFPB has recorded complaints against Land Home Financial Services from 35 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Land Home Financial Services: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (27% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Land Home Financial Services have?
Land Home Financial Services has 228 total consumer complaints filed with the CFPB, with 20 filed in the last 12 months.
Does Land Home Financial Services respond to complaints on time?
CFPB complaints against Land Home Financial Services draw a 97.4% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Land Home Financial Services?
Among all products tied to Land Home Financial Services, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Land Home Financial Services?
Consumers most often cite "Trouble during payment process" when complaining about Land Home Financial Services; the full issue list with counts is above.
How do I file a complaint against Land Home Financial Services?
You can file a complaint against Land Home Financial Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Land Home Financial Services?
The CFPB has recorded complaints against Land Home Financial Services from 35 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.