CFPB Consumer Complaint Profile
Leader One Financial Corporation
Consumers have filed 38 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 38
- Total complaints
- Mid-range
- 3
- Last 12 months
- 89.5%
- Timely response
- Bottom quartile
- 16
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Leader One Financial Corporation sits at #2089, with 38 complaints logged. On-time replies land at 89.5%, the 17th percentile for the 100+ complaint peer group.
- #2089
- of 3,843 companies by volume
- 89.5%
- on time (17th pctile)
- Mortgage
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Leader One Financial Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.5% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 4 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 4 |
| 2020 | 7 |
| 2021 | 2 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 3 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Leader One Financial Corporation
Leader One Financial Corporation carries 38 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 16 states and territories have weighed in, giving this a multi-regional footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.
Leader One Financial Corporation's timely response rate stands at 89.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 10% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 18.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Leader One Financial Corporation have?
The CFPB has logged 38 complaints against Leader One Financial Corporation to date, of which 3 came in over the last 12 months.
Does Leader One Financial Corporation respond to complaints on time?
Leader One Financial Corporation has a 89.5% timely response rate to CFPB complaints.
What product generates the most complaints for Leader One Financial Corporation?
The most complained-about product for Leader One Financial Corporation is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Leader One Financial Corporation?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against Leader One Financial Corporation - see all issues and counts above.
How do I file a complaint against Leader One Financial Corporation?
You can file a complaint against Leader One Financial Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Leader One Financial Corporation?
Consumers in 16 states and territories have filed complaints about Leader One Financial Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Leader One Financial Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (10% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Leader One Financial Corporation have?
The CFPB has logged 38 complaints against Leader One Financial Corporation to date, of which 3 came in over the last 12 months.
Does Leader One Financial Corporation respond to complaints on time?
Leader One Financial Corporation has a 89.5% timely response rate to CFPB complaints.
What product generates the most complaints for Leader One Financial Corporation?
The most complained-about product for Leader One Financial Corporation is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Leader One Financial Corporation?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against Leader One Financial Corporation - see all issues and counts above.
How do I file a complaint against Leader One Financial Corporation?
You can file a complaint against Leader One Financial Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Leader One Financial Corporation?
Consumers in 16 states and territories have filed complaints about Leader One Financial Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.