CFPB Consumer Complaint Profile
LendUS, LLC
Consumers have filed 14 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 0
- Last 12 months
- 85.7%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, LendUS, LLC has accumulated 14 complaints, placing it #3314 by volume. Its on-time response rate is 85.7%, the 13th percentile among companies with 100+ complaints.
- #3314
- of 3,843 companies by volume
- 85.7%
- on time (13th pctile)
- Mortgage
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
LendUS, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
85.7% Among the lowest higher than 13% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 2 |
| 2015 | 3 |
| 2016 | 3 |
| 2017 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for LendUS, LLC
LendUS, LLC carries 14 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Application, originator, mortgage broker," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, LendUS, LLC posts a 85.7% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved cases drew a formal consumer-dispute rate of 9.1% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 21.4% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does LendUS, LLC have?
The CFPB has logged 14 complaints against LendUS, LLC to date, of which 0 came in over the last 12 months.
Does LendUS, LLC respond to complaints on time?
CFPB complaints against LendUS, LLC draw a 85.7% timely-response rate inside the expected window.
What product generates the most complaints for LendUS, LLC?
"Mortgage" draws more CFPB complaints against LendUS, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with LendUS, LLC?
"Application, originator, mortgage broker" is the single most frequently cited issue in complaints against LendUS, LLC - see all issues and counts above.
How do I file a complaint against LendUS, LLC?
You can file a complaint against LendUS, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about LendUS, LLC?
LendUS, LLC has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for LendUS, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (9.1% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does LendUS, LLC have?
The CFPB has logged 14 complaints against LendUS, LLC to date, of which 0 came in over the last 12 months.
Does LendUS, LLC respond to complaints on time?
CFPB complaints against LendUS, LLC draw a 85.7% timely-response rate inside the expected window.
What product generates the most complaints for LendUS, LLC?
"Mortgage" draws more CFPB complaints against LendUS, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with LendUS, LLC?
"Application, originator, mortgage broker" is the single most frequently cited issue in complaints against LendUS, LLC - see all issues and counts above.
How do I file a complaint against LendUS, LLC?
You can file a complaint against LendUS, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about LendUS, LLC?
LendUS, LLC has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.