CFPB Consumer Complaint Profile
Mathew Aaron Holdings Inc.
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 12
- Last 12 months
- 96.3%
- Timely response
- Below median
- 11
- States affected
The verdict
By CFPB complaint volume, Mathew Aaron Holdings Inc. is #2473 out of 3,843 financial companies. For answering complaints on time it stands at the 35th percentile in the 100+ complaint peer group.
- Debt or credit manag…
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mathew Aaron Holdings Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.3% Around the middle higher than 35% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2018 | 1 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 8 |
| 2025 | 11 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mathew Aaron Holdings Inc.
Mathew Aaron Holdings Inc. draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. "Debt or credit management" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Didn't provide services promised" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Mathew Aaron Holdings Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mathew Aaron Holdings Inc. have?
27 complaints have been filed against Mathew Aaron Holdings Inc. with the CFPB overall - 12 of them in the past year.
Does Mathew Aaron Holdings Inc. respond to complaints on time?
CFPB complaints against Mathew Aaron Holdings Inc. draw a 96.3% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Mathew Aaron Holdings Inc.?
The most complained-about product for Mathew Aaron Holdings Inc. is "Debt or credit management." You can view the full product breakdown on this page.
What is the most common complaint issue with Mathew Aaron Holdings Inc.?
The most common issue reported by consumers about Mathew Aaron Holdings Inc. is "Didn't provide services promised." All complaint issues are listed above with their counts.
How do I file a complaint against Mathew Aaron Holdings Inc.?
You can file a complaint against Mathew Aaron Holdings Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mathew Aaron Holdings Inc.?
The CFPB has recorded complaints against Mathew Aaron Holdings Inc. from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.