CFPB Consumer Complaint Profile

Mccue Mortgage Company, the

Consumers have filed 25 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

25
Total complaints
Mid-range
1
Last 12 months
96%
Timely response
Below median
3
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Mccue Mortgage Company, the sits at #2586, with 25 complaints logged. On-time replies land at 96%, the 34th percentile for the 100+ complaint peer group.

#2586
of 3,843 companies by volume
96%
on time (34th pctile)
Mortgage
most-complained product
3
states with complaints
B
PlainCredit Trust Score
74/100
Mccue Mortgage Company, the · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A- 16.0%
Share of complaints closed with monetary or non-monetary relief

Mccue Mortgage Company, the vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96% Around the middle higher than 34% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Mccue Mortgage Company, the timely response rate 96.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - FHA mortgage 11
Mortgage - Conventional home mortgage 6
Mortgage - Conventional fixed mortgage 2
Mortgage - Other type of mortgage 2
Mortgage - Other mortgage 1
Bank account or service - Other bank product/service 1
Mortgage - VA mortgage 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Trouble during payment process 7
2.Loan servicing, payments, escrow account 6
3.Closing on a mortgage 4
4.Applying for a mortgage or refinancing an existing mortgage 2
5.Struggling to pay mortgage 2
6.Incorrect information on your report 1
7.Loan modification,collection,foreclosure 1
8.Account opening, closing, or management 1
9.Problem with a company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2013 1
2014 3
2015 2
2016 2
2017 2
2018 2
2019 1
2020 6
2021 1
2022 1
2023 1
2024 2
2025 1

Complaints by State (Top 15)

Connecticut 22
Illinois 1
Rhode Island 1

Company Responses

Closed with explanation 20
Closed with non-monetary relief 4
Closed 1

What the CFPB Complaint Record Shows for Mccue Mortgage Company, the

Mccue Mortgage Company, the carries 25 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 3 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.

Mccue Mortgage Company, the's timely response rate stands at 96%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 16%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Mccue Mortgage Company, the have?

Mccue Mortgage Company, the has 25 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Mccue Mortgage Company, the respond to complaints on time?

CFPB complaints against Mccue Mortgage Company, the draw a 96% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Mccue Mortgage Company, the?

Among all products tied to Mccue Mortgage Company, the, "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Mccue Mortgage Company, the?

Consumers most often cite "Trouble during payment process" when complaining about Mccue Mortgage Company, the; the full issue list with counts is above.

How do I file a complaint against Mccue Mortgage Company, the?

You can file a complaint against Mccue Mortgage Company, the directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Mccue Mortgage Company, the?

Mccue Mortgage Company, the has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Mccue Mortgage Company, the: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Frequently Asked Questions

How many CFPB complaints does Mccue Mortgage Company, the have?

Mccue Mortgage Company, the has 25 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Mccue Mortgage Company, the respond to complaints on time?

CFPB complaints against Mccue Mortgage Company, the draw a 96% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Mccue Mortgage Company, the?

Among all products tied to Mccue Mortgage Company, the, "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Mccue Mortgage Company, the?

Consumers most often cite "Trouble during payment process" when complaining about Mccue Mortgage Company, the; the full issue list with counts is above.

How do I file a complaint against Mccue Mortgage Company, the?

You can file a complaint against Mccue Mortgage Company, the directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Mccue Mortgage Company, the?

Mccue Mortgage Company, the has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Mccue Mortgage Company, the's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.