CFPB Consumer Complaint Profile
Megastar Financial Corp
29 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 5
- Last 12 months
- 79.3%
- Timely response
- Bottom decile
- 7
- States affected
The verdict
Megastar Financial Corp ranks #2382 of 3,843 financial companies by CFPB complaint volume, with 29 complaints on record. It posts a 79.3% on-time response rate, the 9th percentile among companies with 100+ complaints.
- #2382
- of 3,843 companies by volume
- 79.3%
- on time (9th pctile)
- Mortgage
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Megastar Financial Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
79.3% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 1 |
| 2020 | 7 |
| 2021 | 7 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 2 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Megastar Financial Corp
29 complaints against Megastar Financial Corp appear in the CFPB record, including 5 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Megastar Financial Corp's timely response rate stands at 79.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 3.4%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Megastar Financial Corp have?
The CFPB has logged 29 complaints against Megastar Financial Corp to date, of which 5 came in over the last 12 months.
Does Megastar Financial Corp respond to complaints on time?
Megastar Financial Corp's CFPB timely-response rate is 79.3%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Megastar Financial Corp?
"Mortgage" draws more CFPB complaints against Megastar Financial Corp than any other product - see the full breakdown above.
What is the most common complaint issue with Megastar Financial Corp?
Consumers most often cite "Trouble during payment process" when complaining about Megastar Financial Corp; the full issue list with counts is above.
How do I file a complaint against Megastar Financial Corp?
You can file a complaint against Megastar Financial Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Megastar Financial Corp?
The CFPB has recorded complaints against Megastar Financial Corp from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Megastar Financial Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Megastar Financial Corp have?
The CFPB has logged 29 complaints against Megastar Financial Corp to date, of which 5 came in over the last 12 months.
Does Megastar Financial Corp respond to complaints on time?
Megastar Financial Corp's CFPB timely-response rate is 79.3%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Megastar Financial Corp?
"Mortgage" draws more CFPB complaints against Megastar Financial Corp than any other product - see the full breakdown above.
What is the most common complaint issue with Megastar Financial Corp?
Consumers most often cite "Trouble during payment process" when complaining about Megastar Financial Corp; the full issue list with counts is above.
How do I file a complaint against Megastar Financial Corp?
You can file a complaint against Megastar Financial Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Megastar Financial Corp?
The CFPB has recorded complaints against Megastar Financial Corp from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.