CFPB Consumer Complaint Profile

Moneydart Global Services Inc.

What 10 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

10
Total complaints
Below average
0
Last 12 months
80%
Timely response
Bottom decile
7
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Moneydart Global Services Inc. sits at #3715, with 10 complaints logged. It posts a 80% on-time response rate, the 9th percentile among companies with 100+ complaints.

#3715
of 3,843 companies by volume
80%
on time (9th pctile)
Money transfer, virt…
most-complained product
7
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
44/100
Moneydart Global Services Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 80.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 25.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A 20.0%
Share of complaints closed with monetary or non-monetary relief

Moneydart Global Services Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

80% Among the lowest higher than 9% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Moneydart Global Services Inc. timely response rate 80.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Money transfer, virtual currency, or money service - International money transfer 4
Money transfers - International money transfer 4
Money transfer, virtual currency, or money service - Foreign currency exchange 2

Top Issues

1.Money was not available when promised 3
2.Wrong amount charged or received 3
3.Fraud or scam 2
4.Other transaction issues 1
5.Other transaction problem 1

Complaints by Year

Year Complaints
2013 1
2014 1
2015 2
2018 2
2019 3
2020 1

Complaints by State (Top 15)

New Jersey 2
North Carolina 2
Michigan 2
Arizona 1
Illinois 1
Georgia 1
California 1

Company Responses

Closed with explanation 8
Closed with monetary relief 2

What the CFPB Complaint Record Shows for Moneydart Global Services Inc.

10 complaints against Moneydart Global Services Inc. appear in the CFPB record, including 0 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Money transfer, virtual currency, or money service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Money was not available when promised" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Moneydart Global Services Inc. posts a 80% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 25% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 20%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Moneydart Global Services Inc. have?

Moneydart Global Services Inc. has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Moneydart Global Services Inc. respond to complaints on time?

Moneydart Global Services Inc.'s CFPB timely-response rate is 80%.

What product generates the most complaints for Moneydart Global Services Inc.?

"Money transfer, virtual currency, or money service" draws more CFPB complaints against Moneydart Global Services Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Moneydart Global Services Inc.?

The most common issue reported by consumers about Moneydart Global Services Inc. is "Money was not available when promised." All complaint issues are listed above with their counts.

How do I file a complaint against Moneydart Global Services Inc.?

You can file a complaint against Moneydart Global Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Moneydart Global Services Inc.?

Moneydart Global Services Inc. has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Moneydart Global Services Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Money transfer, virtual currency, or money service

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Moneydart Global Services Inc. have?

Moneydart Global Services Inc. has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Moneydart Global Services Inc. respond to complaints on time?

Moneydart Global Services Inc.'s CFPB timely-response rate is 80%.

What product generates the most complaints for Moneydart Global Services Inc.?

"Money transfer, virtual currency, or money service" draws more CFPB complaints against Moneydart Global Services Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Moneydart Global Services Inc.?

The most common issue reported by consumers about Moneydart Global Services Inc. is "Money was not available when promised." All complaint issues are listed above with their counts.

How do I file a complaint against Moneydart Global Services Inc.?

You can file a complaint against Moneydart Global Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Moneydart Global Services Inc.?

Moneydart Global Services Inc. has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Moneydart Global Services Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.