CFPB Consumer Complaint Profile

Mortgage Clearing Corporation

What 25 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

25
Total complaints
Mid-range
0
Last 12 months
100%
Timely response
Top decile
3
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Mortgage Clearing Corporation sits at #2586, with 25 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#2586
of 3,843 companies by volume
100%
on time (86th pctile)
Mortgage
most-complained product
3
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B-
PlainCredit Trust Score
66/100
Mortgage Clearing Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 27.3%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 12.0%
Share of complaints closed with monetary or non-monetary relief

Mortgage Clearing Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Mortgage Clearing Corporation timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 9
Mortgage - FHA mortgage 6
Mortgage - Other mortgage 4
Mortgage - VA mortgage 3
Mortgage - Conventional fixed mortgage 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Loan modification,collection,foreclosure 6
2.Struggling to pay mortgage 5
3.Loan servicing, payments, escrow account 5
4.Trouble during payment process 4
5.Applying for a mortgage or refinancing an existing mortgage 3
6.Incorrect information on your report 1
7.Improper use of your report 1

Complaints by Year

Year Complaints
2014 3
2015 5
2016 3
2017 1
2019 3
2020 4
2021 3
2022 2
2025 1

Complaints by State (Top 15)

Oklahoma 20
Illinois 4
Texas 1

Company Responses

Closed with explanation 22
Closed with non-monetary relief 3

What the CFPB Complaint Record Shows for Mortgage Clearing Corporation

25 complaints against Mortgage Clearing Corporation appear in the CFPB record, including 0 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Loan modification,collection,foreclosure" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Mortgage Clearing Corporation draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 27.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 12%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Mortgage Clearing Corporation have?

Mortgage Clearing Corporation has 25 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Mortgage Clearing Corporation respond to complaints on time?

Mortgage Clearing Corporation has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Mortgage Clearing Corporation?

The most complained-about product for Mortgage Clearing Corporation is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Mortgage Clearing Corporation?

Consumers most often cite "Loan modification,collection,foreclosure" when complaining about Mortgage Clearing Corporation; the full issue list with counts is above.

How do I file a complaint against Mortgage Clearing Corporation?

You can file a complaint against Mortgage Clearing Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Mortgage Clearing Corporation?

The CFPB has recorded complaints against Mortgage Clearing Corporation from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Mortgage Clearing Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does Mortgage Clearing Corporation have?

Mortgage Clearing Corporation has 25 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Mortgage Clearing Corporation respond to complaints on time?

Mortgage Clearing Corporation has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Mortgage Clearing Corporation?

The most complained-about product for Mortgage Clearing Corporation is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Mortgage Clearing Corporation?

Consumers most often cite "Loan modification,collection,foreclosure" when complaining about Mortgage Clearing Corporation; the full issue list with counts is above.

How do I file a complaint against Mortgage Clearing Corporation?

You can file a complaint against Mortgage Clearing Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Mortgage Clearing Corporation?

The CFPB has recorded complaints against Mortgage Clearing Corporation from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Mortgage Clearing Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.