CFPB Consumer Complaint Profile
Mountain West Financial, LLC
Consumers have filed 40 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 40
- Total complaints
- Mid-range
- 0
- Last 12 months
- 95%
- Timely response
- Below median
- 6
- States affected
The verdict
40 CFPB complaints put Mountain West Financial, LLC at #2046 out of 3,843 financial companies ranked by complaint volume. It posts a 95% on-time response rate, the 29th percentile among companies with 100+ complaints.
- #2046
- of 3,843 companies by volume
- 95%
- on time (29th pctile)
- Mortgage
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mountain West Financial, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95% Around the middle higher than 29% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2015 | 6 |
| 2016 | 5 |
| 2017 | 7 |
| 2018 | 3 |
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 6 |
| 2022 | 2 |
| 2023 | 4 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mountain West Financial, LLC
40 complaints against Mountain West Financial, LLC appear in the CFPB record, including 0 from the trailing year. The 6 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Mountain West Financial, LLC draw a 95% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 15% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mountain West Financial, LLC have?
40 complaints have been filed against Mountain West Financial, LLC with the CFPB overall - 0 of them in the past year.
Does Mountain West Financial, LLC respond to complaints on time?
Mountain West Financial, LLC's CFPB timely-response rate is 95%. This is considered excellent.
What product generates the most complaints for Mountain West Financial, LLC?
"Mortgage" draws more CFPB complaints against Mountain West Financial, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Mountain West Financial, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against Mountain West Financial, LLC - see all issues and counts above.
How do I file a complaint against Mountain West Financial, LLC?
You can file a complaint against Mountain West Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mountain West Financial, LLC?
Consumers in 6 states and territories have filed complaints about Mountain West Financial, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Mountain West Financial, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mountain West Financial, LLC have?
40 complaints have been filed against Mountain West Financial, LLC with the CFPB overall - 0 of them in the past year.
Does Mountain West Financial, LLC respond to complaints on time?
Mountain West Financial, LLC's CFPB timely-response rate is 95%. This is considered excellent.
What product generates the most complaints for Mountain West Financial, LLC?
"Mortgage" draws more CFPB complaints against Mountain West Financial, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Mountain West Financial, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against Mountain West Financial, LLC - see all issues and counts above.
How do I file a complaint against Mountain West Financial, LLC?
You can file a complaint against Mountain West Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mountain West Financial, LLC?
Consumers in 6 states and territories have filed complaints about Mountain West Financial, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.