CFPB Consumer Complaint Profile

Nations Reliable Lending LLC

38 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

38
Total complaints
Mid-range
6
Last 12 months
84.2%
Timely response
Bottom quartile
7
States affected

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The verdict

Nations Reliable Lending LLC ranks #2089 of 3,843 financial companies by CFPB complaint volume, with 38 complaints on record. It posts a 84.2% on-time response rate, the 12th percentile among companies with 100+ complaints.

#2089
of 3,843 companies by volume
84.2%
on time (12th pctile)
Mortgage
most-complained product
7
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
45/100
Nations Reliable Lending LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 84.2%
Share of complaints answered within the CFPB response window
Dispute Rate F 30.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A 21.1%
Share of complaints closed with monetary or non-monetary relief

Nations Reliable Lending LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

84.2% Among the lowest higher than 12% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Nations Reliable Lending LLC timely response rate 84.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - FHA mortgage 14
Mortgage - Conventional home mortgage 9
Credit reporting or other personal consumer reports - Credit reporting 8
Mortgage - Conventional fixed mortgage 3
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Mortgage - Other type of mortgage 1
Mortgage - Other mortgage 1

Top Issues

1.Applying for a mortgage or refinancing an existing mortgage 8
2.Application, originator, mortgage broker 6
3.Improper use of your report 6
4.Closing on a mortgage 6
5.Incorrect information on your report 5
6.Trouble during payment process 3
7.Settlement process and costs 3
8.Credit decision / Underwriting 1

Complaints by Year

Year Complaints
2012 1
2014 2
2015 2
2016 2
2017 3
2018 5
2019 1
2020 3
2021 2
2022 5
2023 4
2024 1
2025 6
2026year in progress 1

Complaints by State (Top 15)

Texas 22
Ohio 5
Florida 4
Wisconsin 4
Minnesota 1
Kentucky 1
Illinois 1

Company Responses

Closed with explanation 29
Closed with monetary relief 6
Closed with non-monetary relief 2
Closed 1

What the CFPB Complaint Record Shows for Nations Reliable Lending LLC

The CFPB Consumer Complaint Database has logged 38 complaints against Nations Reliable Lending LLC overall, with 6 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.

Nations Reliable Lending LLC's timely response rate stands at 84.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 30% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 21.1% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Nations Reliable Lending LLC have?

The CFPB has logged 38 complaints against Nations Reliable Lending LLC to date, of which 6 came in over the last 12 months.

Does Nations Reliable Lending LLC respond to complaints on time?

Nations Reliable Lending LLC's CFPB timely-response rate is 84.2%.

What product generates the most complaints for Nations Reliable Lending LLC?

"Mortgage" draws more CFPB complaints against Nations Reliable Lending LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Nations Reliable Lending LLC?

Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Nations Reliable Lending LLC; the full issue list with counts is above.

How do I file a complaint against Nations Reliable Lending LLC?

You can file a complaint against Nations Reliable Lending LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nations Reliable Lending LLC?

Consumers in 7 states and territories have filed complaints about Nations Reliable Lending LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Nations Reliable Lending LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does Nations Reliable Lending LLC have?

The CFPB has logged 38 complaints against Nations Reliable Lending LLC to date, of which 6 came in over the last 12 months.

Does Nations Reliable Lending LLC respond to complaints on time?

Nations Reliable Lending LLC's CFPB timely-response rate is 84.2%.

What product generates the most complaints for Nations Reliable Lending LLC?

"Mortgage" draws more CFPB complaints against Nations Reliable Lending LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Nations Reliable Lending LLC?

Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Nations Reliable Lending LLC; the full issue list with counts is above.

How do I file a complaint against Nations Reliable Lending LLC?

You can file a complaint against Nations Reliable Lending LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nations Reliable Lending LLC?

Consumers in 7 states and territories have filed complaints about Nations Reliable Lending LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nations Reliable Lending LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.