CFPB Consumer Complaint Profile
Nationwide Advantage Mortgage Company
90 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 90
- Total complaints
- Mid-range
- 0
- Last 12 months
- 97.8%
- Timely response
- Below median
- 24
- States affected
The verdict
90 CFPB complaints put Nationwide Advantage Mortgage Company at #1391 out of 3,843 financial companies ranked by complaint volume. It posts a 97.8% on-time response rate, the 46th percentile among companies with 100+ complaints.
- #1391
- of 3,843 companies by volume
- 97.8%
- on time (46th pctile)
- Mortgage
- most-complained product
- 24
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nationwide Advantage Mortgage Company vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.8% Around the middle higher than 46% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 10 |
| 2013 | 18 |
| 2014 | 15 |
| 2015 | 11 |
| 2016 | 10 |
| 2017 | 7 |
| 2018 | 7 |
| 2019 | 5 |
| 2020 | 3 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nationwide Advantage Mortgage Company
Nationwide Advantage Mortgage Company carries 90 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Loan modification,collection,foreclosure" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Nationwide Advantage Mortgage Company posts a 97.8% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 30.9% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 5.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nationwide Advantage Mortgage Company have?
The CFPB has logged 90 complaints against Nationwide Advantage Mortgage Company to date, of which 0 came in over the last 12 months.
Does Nationwide Advantage Mortgage Company respond to complaints on time?
CFPB complaints against Nationwide Advantage Mortgage Company draw a 97.8% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Nationwide Advantage Mortgage Company?
Among all products tied to Nationwide Advantage Mortgage Company, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Nationwide Advantage Mortgage Company?
The most common issue reported by consumers about Nationwide Advantage Mortgage Company is "Loan modification,collection,foreclosure." All complaint issues are listed above with their counts.
How do I file a complaint against Nationwide Advantage Mortgage Company?
You can file a complaint against Nationwide Advantage Mortgage Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nationwide Advantage Mortgage Company?
The CFPB has recorded complaints against Nationwide Advantage Mortgage Company from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Nationwide Advantage Mortgage Company: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (30.9% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nationwide Advantage Mortgage Company have?
The CFPB has logged 90 complaints against Nationwide Advantage Mortgage Company to date, of which 0 came in over the last 12 months.
Does Nationwide Advantage Mortgage Company respond to complaints on time?
CFPB complaints against Nationwide Advantage Mortgage Company draw a 97.8% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Nationwide Advantage Mortgage Company?
Among all products tied to Nationwide Advantage Mortgage Company, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Nationwide Advantage Mortgage Company?
The most common issue reported by consumers about Nationwide Advantage Mortgage Company is "Loan modification,collection,foreclosure." All complaint issues are listed above with their counts.
How do I file a complaint against Nationwide Advantage Mortgage Company?
You can file a complaint against Nationwide Advantage Mortgage Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nationwide Advantage Mortgage Company?
The CFPB has recorded complaints against Nationwide Advantage Mortgage Company from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.