CFPB Consumer Complaint Profile
Nj Lenders Corp
What 26 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 26
- Total complaints
- Mid-range
- 0
- Last 12 months
- 88.5%
- Timely response
- Bottom quartile
- 3
- States affected
The verdict
26 CFPB complaints put Nj Lenders Corp at #2538 out of 3,843 financial companies ranked by complaint volume. It posts a 88.5% on-time response rate, the 16th percentile among companies with 100+ complaints.
- #2538
- of 3,843 companies by volume
- 88.5%
- on time (16th pctile)
- Mortgage
- most-complained product
- 3
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nj Lenders Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
88.5% Among the lowest higher than 16% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2017 | 2 |
| 2019 | 1 |
| 2020 | 12 |
| 2021 | 5 |
| 2022 | 1 |
| 2023 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nj Lenders Corp
Nj Lenders Corp carries 26 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 3 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Closing on a mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Nj Lenders Corp posts a 88.5% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 19.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nj Lenders Corp have?
The CFPB has logged 26 complaints against Nj Lenders Corp to date, of which 0 came in over the last 12 months.
Does Nj Lenders Corp respond to complaints on time?
Nj Lenders Corp has a 88.5% timely response rate to CFPB complaints.
What product generates the most complaints for Nj Lenders Corp?
"Mortgage" draws more CFPB complaints against Nj Lenders Corp than any other product - see the full breakdown above.
What is the most common complaint issue with Nj Lenders Corp?
The most common issue reported by consumers about Nj Lenders Corp is "Closing on a mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Nj Lenders Corp?
You can file a complaint against Nj Lenders Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nj Lenders Corp?
Nj Lenders Corp has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Nj Lenders Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nj Lenders Corp have?
The CFPB has logged 26 complaints against Nj Lenders Corp to date, of which 0 came in over the last 12 months.
Does Nj Lenders Corp respond to complaints on time?
Nj Lenders Corp has a 88.5% timely response rate to CFPB complaints.
What product generates the most complaints for Nj Lenders Corp?
"Mortgage" draws more CFPB complaints against Nj Lenders Corp than any other product - see the full breakdown above.
What is the most common complaint issue with Nj Lenders Corp?
The most common issue reported by consumers about Nj Lenders Corp is "Closing on a mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Nj Lenders Corp?
You can file a complaint against Nj Lenders Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nj Lenders Corp?
Nj Lenders Corp has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.