CFPB Consumer Complaint Profile

Nvr Inc.

Consumers have filed 192 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

192
Total complaints
Above average
24
Last 12 months
97.9%
Timely response
Below median
17
States affected

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The verdict

Nvr Inc. ranks #961 of 3,843 financial companies by CFPB complaint volume, with 192 complaints on record. It posts a 97.9% on-time response rate, the 47th percentile among companies with 100+ complaints.

#961
of 3,843 companies by volume
97.9%
on time (47th pctile)
Mortgage
most-complained product
17
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
42/100
Nvr Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 97.9%
Share of complaints answered within the CFPB response window
Dispute Rate F 37.3%
Share of responses the consumer disputed (lower is better)
Relief Rate D 1.0%
Share of complaints closed with monetary or non-monetary relief

Nvr Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.9% Around the middle higher than 47% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Nvr Inc. timely response rate 97.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 67
Mortgage - FHA mortgage 53
Mortgage - Conventional fixed mortgage 21
Mortgage - VA mortgage 21
Mortgage - Other mortgage 10
Mortgage - Conventional adjustable mortgage (ARM) 6
Mortgage - Other type of mortgage 6
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Credit reporting or other personal consumer reports - Credit reporting 3
Debt collection - Other debt 1

Top Issues

1.Closing on a mortgage 71
2.Applying for a mortgage or refinancing an existing mortgage 46
3.Application, originator, mortgage broker 29
4.Settlement process and costs 13
5.Credit decision / Underwriting 8
6.Trouble during payment process 6
7.Loan modification,collection,foreclosure 6
8.Incorrect information on your report 4
9.Loan servicing, payments, escrow account 3
10.Improper use of your report 3

Complaints by Year

Year Complaints
2012 2
2013 9
2014 12
2015 19
2016 15
2017 12
2018 7
2019 5
2020 7
2021 9
2022 15
2023 15
2024 30
2025 29
2026year in progress 6

Complaints by State (Top 15)

Maryland 39
Virginia 31
North Carolina 20
Florida 18
Ohio 16
Pennsylvania 13
New Jersey 11
South Carolina 10
Delaware 7
New York 7
District of Columbia 5
Tennessee 4
Illinois 4
Georgia 3
California 1

Company Responses

Closed with explanation 189
Closed 1
Closed with monetary relief 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Nvr Inc.

The CFPB Consumer Complaint Database has logged 192 complaints against Nvr Inc. overall, with 24 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Closing on a mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Nvr Inc.'s timely response rate stands at 97.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 37.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Nvr Inc. have?

Nvr Inc. has 192 total consumer complaints filed with the CFPB, with 24 filed in the last 12 months.

Does Nvr Inc. respond to complaints on time?

CFPB complaints against Nvr Inc. draw a 97.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Nvr Inc.?

Among all products tied to Nvr Inc., "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Nvr Inc.?

Consumers most often cite "Closing on a mortgage" when complaining about Nvr Inc.; the full issue list with counts is above.

How do I file a complaint against Nvr Inc.?

You can file a complaint against Nvr Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nvr Inc.?

Consumers in 17 states and territories have filed complaints about Nvr Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Nvr Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (37.3% here).

Frequently Asked Questions

How many CFPB complaints does Nvr Inc. have?

Nvr Inc. has 192 total consumer complaints filed with the CFPB, with 24 filed in the last 12 months.

Does Nvr Inc. respond to complaints on time?

CFPB complaints against Nvr Inc. draw a 97.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Nvr Inc.?

Among all products tied to Nvr Inc., "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Nvr Inc.?

Consumers most often cite "Closing on a mortgage" when complaining about Nvr Inc.; the full issue list with counts is above.

How do I file a complaint against Nvr Inc.?

You can file a complaint against Nvr Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nvr Inc.?

Consumers in 17 states and territories have filed complaints about Nvr Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nvr Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.