CFPB Consumer Complaint Profile
Peer Advisors, LLC
What 471 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 471
- Total complaints
- Above average
- 88
- Last 12 months
- 97.5%
- Timely response
- Below median
- 44
- States affected
The verdict
Peer Advisors, LLC ranks #527 of 3,843 financial companies by CFPB complaint volume, with 471 complaints on record. It posts a 97.5% on-time response rate, the 43rd percentile among companies with 100+ complaints.
- #527
- of 3,843 companies by volume
- 97.5%
- on time (43rd pctile)
- Mortgage
- most-complained product
- 44
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Peer Advisors, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.5% Around the middle higher than 43% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 58 in 2024 to 82 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 5 |
| 2016 | 8 |
| 2017 | 5 |
| 2018 | 38 |
| 2019 | 87 |
| 2020 | 47 |
| 2021 | 29 |
| 2022 | 25 |
| 2023 | 60 |
| 2024 | 58 |
| 2025 | 82 |
| 2026year in progress | 27 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Peer Advisors, LLC
Peer Advisors, LLC carries 471 complaints in the CFPB's database, 88 of them filed within the past 12 months. Consumers spanning 44 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Peer Advisors, LLC draw a 97.5% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Peer Advisors, LLC have?
471 complaints have been filed against Peer Advisors, LLC with the CFPB overall - 88 of them in the past year.
Does Peer Advisors, LLC respond to complaints on time?
Peer Advisors, LLC's CFPB timely-response rate is 97.5%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Peer Advisors, LLC?
The most complained-about product for Peer Advisors, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Peer Advisors, LLC?
The most common issue reported by consumers about Peer Advisors, LLC is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Peer Advisors, LLC?
You can file a complaint against Peer Advisors, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Peer Advisors, LLC?
Peer Advisors, LLC has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Peer Advisors, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Peer Advisors, LLC have?
471 complaints have been filed against Peer Advisors, LLC with the CFPB overall - 88 of them in the past year.
Does Peer Advisors, LLC respond to complaints on time?
Peer Advisors, LLC's CFPB timely-response rate is 97.5%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Peer Advisors, LLC?
The most complained-about product for Peer Advisors, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Peer Advisors, LLC?
The most common issue reported by consumers about Peer Advisors, LLC is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Peer Advisors, LLC?
You can file a complaint against Peer Advisors, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Peer Advisors, LLC?
Peer Advisors, LLC has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.