CFPB Consumer Complaint Profile

Prudent Law Group

Behind the 27 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

27
Total complaints
Mid-range
0
Last 12 months
3.7%
Timely response
Bottom decile
13
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Prudent Law Group ranks #2473 of 3,843 financial companies by CFPB complaint volume, with 27 complaints on record. Its on-time response rate is 3.7%, the 0th percentile among companies with 100+ complaints.

#2473
of 3,843 companies by volume
3.7%
on time (0th pctile)
Mortgage
most-complained product
13
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
30/100
Prudent Law Group · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 3.7%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Prudent Law Group vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

3.7% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Prudent Law Group timely response rate 3.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional fixed mortgage 14
Mortgage - Other mortgage 10
Mortgage - FHA mortgage 2
Mortgage - VA mortgage 1

Top Issues

1.Loan modification,collection,foreclosure 18
2.Application, originator, mortgage broker 5
3.Loan servicing, payments, escrow account 2
4.Settlement process and costs 1
5.Credit decision / Underwriting 1

Complaints by Year

Year Complaints
2012 5
2013 17
2014 4
2015 1

Complaints by State (Top 15)

Florida 10
New Jersey 3
Massachusetts 2
Georgia 2
Texas 2
Nevada 1
Ohio 1
New York 1
California 1
South Carolina 1
Colorado 1
Virginia 1
Illinois 1

Company Responses

Untimely response 26
Closed with explanation 1

What the CFPB Complaint Record Shows for Prudent Law Group

Prudent Law Group carries 27 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 13 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Loan modification,collection,foreclosure," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Prudent Law Group draw a 3.7% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Prudent Law Group have?

Prudent Law Group has 27 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Prudent Law Group respond to complaints on time?

Prudent Law Group's CFPB timely-response rate is 3.7%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Prudent Law Group?

"Mortgage" draws more CFPB complaints against Prudent Law Group than any other product - see the full breakdown above.

What is the most common complaint issue with Prudent Law Group?

Consumers most often cite "Loan modification,collection,foreclosure" when complaining about Prudent Law Group; the full issue list with counts is above.

How do I file a complaint against Prudent Law Group?

You can file a complaint against Prudent Law Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Prudent Law Group?

Consumers in 13 states and territories have filed complaints about Prudent Law Group with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Prudent Law Group: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Frequently Asked Questions

How many CFPB complaints does Prudent Law Group have?

Prudent Law Group has 27 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Prudent Law Group respond to complaints on time?

Prudent Law Group's CFPB timely-response rate is 3.7%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Prudent Law Group?

"Mortgage" draws more CFPB complaints against Prudent Law Group than any other product - see the full breakdown above.

What is the most common complaint issue with Prudent Law Group?

Consumers most often cite "Loan modification,collection,foreclosure" when complaining about Prudent Law Group; the full issue list with counts is above.

How do I file a complaint against Prudent Law Group?

You can file a complaint against Prudent Law Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Prudent Law Group?

Consumers in 13 states and territories have filed complaints about Prudent Law Group with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Prudent Law Group's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.