CFPB Consumer Complaint Profile
Mariner Finance, LLC
2,424 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 2,424
- Total complaints
- 581
- Last 12 months
- 99.7%
- Timely response
- 39
- States affected
The verdict
Mariner Finance, LLC ranks #188 of 3,848 financial companies by CFPB complaint volume, with 2,424 complaints on record. It answers 99.7% of complaints on time - above the 93% median for companies with 100+ complaints.
- #188
- of 3,848 companies by volume
- 99.7%
- answered on time
- Credit reporting or …
- most-complained product
- 39
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 22 |
| 2015 | 44 |
| 2016 | 66 |
| 2017 | 108 |
| 2018 | 147 |
| 2019 | 145 |
| 2020 | 142 |
| 2021 | 214 |
| 2022 | 219 |
| 2023 | 256 |
| 2024 | 348 |
| 2025 | 575 |
| 2026 | 138 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mariner Finance, LLC
2,424 complaints against Mariner Finance, LLC appear in the CFPB record, including 581 from the trailing year. The 39 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Mariner Finance, LLC answers 99.7% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 23% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mariner Finance, LLC have?
Mariner Finance, LLC has 2,424 total consumer complaints filed with the CFPB, with 581 filed in the last 12 months.
Does Mariner Finance, LLC respond to complaints on time?
99.7% of the CFPB complaints against Mariner Finance, LLC get a response within the expected window. This is considered excellent.
What product generates the most complaints for Mariner Finance, LLC?
The most complained-about product for Mariner Finance, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Mariner Finance, LLC?
Consumers most often cite "Incorrect information on your report" when complaining about Mariner Finance, LLC; the full issue list with counts is above.
How do I file a complaint against Mariner Finance, LLC?
You can file a complaint against Mariner Finance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mariner Finance, LLC?
The CFPB has recorded complaints against Mariner Finance, LLC from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~2,424)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.