CFPB Consumer Complaint Profile
Reliance First Capital LLC
Consumers have filed 92 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 92
- Total complaints
- Mid-range
- 20
- Last 12 months
- 97.8%
- Timely response
- Below median
- 26
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Reliance First Capital LLC has accumulated 92 complaints, placing it #1376 by volume. On-time replies land at 97.8%, the 46th percentile for the 100+ complaint peer group.
- #1376
- of 3,843 companies by volume
- 97.8%
- on time (46th pctile)
- Mortgage
- most-complained product
- 26
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Reliance First Capital LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.8% Around the middle higher than 46% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 7 in 2024 to 26 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 1 |
| 2015 | 4 |
| 2016 | 5 |
| 2017 | 5 |
| 2018 | 11 |
| 2019 | 4 |
| 2020 | 5 |
| 2021 | 5 |
| 2022 | 6 |
| 2023 | 11 |
| 2024 | 7 |
| 2025 | 26 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Reliance First Capital LLC
Reliance First Capital LLC carries 92 complaints in the CFPB's database, 20 of them filed within the past 12 months. Consumers spanning 26 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Reliance First Capital LLC draw a 97.8% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 26.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Reliance First Capital LLC have?
92 complaints have been filed against Reliance First Capital LLC with the CFPB overall - 20 of them in the past year.
Does Reliance First Capital LLC respond to complaints on time?
Reliance First Capital LLC has a 97.8% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Reliance First Capital LLC?
"Mortgage" draws more CFPB complaints against Reliance First Capital LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Reliance First Capital LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against Reliance First Capital LLC - see all issues and counts above.
How do I file a complaint against Reliance First Capital LLC?
You can file a complaint against Reliance First Capital LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Reliance First Capital LLC?
The CFPB has recorded complaints against Reliance First Capital LLC from 26 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Reliance First Capital LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Reliance First Capital LLC have?
92 complaints have been filed against Reliance First Capital LLC with the CFPB overall - 20 of them in the past year.
Does Reliance First Capital LLC respond to complaints on time?
Reliance First Capital LLC has a 97.8% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Reliance First Capital LLC?
"Mortgage" draws more CFPB complaints against Reliance First Capital LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Reliance First Capital LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against Reliance First Capital LLC - see all issues and counts above.
How do I file a complaint against Reliance First Capital LLC?
You can file a complaint against Reliance First Capital LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Reliance First Capital LLC?
The CFPB has recorded complaints against Reliance First Capital LLC from 26 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.