CFPB Consumer Complaint Profile
Residential Credit Solutions, Inc.
Behind the 815 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 815
- Total complaints
- Among the highest
- 0
- Last 12 months
- 78.8%
- Timely response
- Bottom decile
- 47
- States affected
The verdict
815 CFPB complaints put Residential Credit Solutions, Inc. at #373 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 78.8%, the 9th percentile for the 100+ complaint peer group.
- #373
- of 3,843 companies by volume
- 78.8%
- on time (9th pctile)
- Mortgage
- most-complained product
- 47
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Residential Credit Solutions, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
78.8% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2017 to 2018 complete years
- Annual CFPB complaint volume moved from 17 in 2017 to 2 in 2018 (2017 → 2018).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2011 | 1 |
| 2012 | 60 |
| 2013 | 154 |
| 2014 | 239 |
| 2015 | 250 |
| 2016 | 92 |
| 2017 | 17 |
| 2018 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Residential Credit Solutions, Inc.
Residential Credit Solutions, Inc. carries 815 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 47 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Loan modification,collection,foreclosure," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Residential Credit Solutions, Inc. draw a 78.8% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 22.4% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Residential Credit Solutions, Inc. have?
815 complaints have been filed against Residential Credit Solutions, Inc. with the CFPB overall - 0 of them in the past year.
Does Residential Credit Solutions, Inc. respond to complaints on time?
Residential Credit Solutions, Inc. has a 78.8% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Residential Credit Solutions, Inc.?
"Mortgage" draws more CFPB complaints against Residential Credit Solutions, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Residential Credit Solutions, Inc.?
Consumers most often cite "Loan modification,collection,foreclosure" when complaining about Residential Credit Solutions, Inc.; the full issue list with counts is above.
How do I file a complaint against Residential Credit Solutions, Inc.?
You can file a complaint against Residential Credit Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Residential Credit Solutions, Inc.?
The CFPB has recorded complaints against Residential Credit Solutions, Inc. from 47 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Residential Credit Solutions, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.4% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Residential Credit Solutions, Inc. have?
815 complaints have been filed against Residential Credit Solutions, Inc. with the CFPB overall - 0 of them in the past year.
Does Residential Credit Solutions, Inc. respond to complaints on time?
Residential Credit Solutions, Inc. has a 78.8% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Residential Credit Solutions, Inc.?
"Mortgage" draws more CFPB complaints against Residential Credit Solutions, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Residential Credit Solutions, Inc.?
Consumers most often cite "Loan modification,collection,foreclosure" when complaining about Residential Credit Solutions, Inc.; the full issue list with counts is above.
How do I file a complaint against Residential Credit Solutions, Inc.?
You can file a complaint against Residential Credit Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Residential Credit Solutions, Inc.?
The CFPB has recorded complaints against Residential Credit Solutions, Inc. from 47 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.