CFPB Consumer Complaint Profile
Residential Home Funding Corp.
Behind the 32 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 32
- Total complaints
- Mid-range
- 1
- Last 12 months
- 84.4%
- Timely response
- Bottom quartile
- 12
- States affected
The verdict
Residential Home Funding Corp. ranks #2270 of 3,843 financial companies by CFPB complaint volume, with 32 complaints on record. It posts a 84.4% on-time response rate, the 12th percentile among companies with 100+ complaints.
- #2270
- of 3,843 companies by volume
- 84.4%
- on time (12th pctile)
- Mortgage
- most-complained product
- 12
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Residential Home Funding Corp. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84.4% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 5 |
| 2017 | 4 |
| 2018 | 2 |
| 2019 | 6 |
| 2020 | 4 |
| 2021 | 4 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Residential Home Funding Corp.
32 complaints against Residential Home Funding Corp. appear in the CFPB record, including 1 from the trailing year. The 12 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Closing on a mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Residential Home Funding Corp. posts a 84.4% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved cases drew a formal consumer-dispute rate of 30% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 6.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Residential Home Funding Corp. have?
32 complaints have been filed against Residential Home Funding Corp. with the CFPB overall - 1 of them in the past year.
Does Residential Home Funding Corp. respond to complaints on time?
CFPB complaints against Residential Home Funding Corp. draw a 84.4% timely-response rate inside the expected window.
What product generates the most complaints for Residential Home Funding Corp.?
"Mortgage" draws more CFPB complaints against Residential Home Funding Corp. than any other product - see the full breakdown above.
What is the most common complaint issue with Residential Home Funding Corp.?
The most common issue reported by consumers about Residential Home Funding Corp. is "Closing on a mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Residential Home Funding Corp.?
You can file a complaint against Residential Home Funding Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Residential Home Funding Corp.?
Consumers in 12 states and territories have filed complaints about Residential Home Funding Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Residential Home Funding Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (30% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Residential Home Funding Corp. have?
32 complaints have been filed against Residential Home Funding Corp. with the CFPB overall - 1 of them in the past year.
Does Residential Home Funding Corp. respond to complaints on time?
CFPB complaints against Residential Home Funding Corp. draw a 84.4% timely-response rate inside the expected window.
What product generates the most complaints for Residential Home Funding Corp.?
"Mortgage" draws more CFPB complaints against Residential Home Funding Corp. than any other product - see the full breakdown above.
What is the most common complaint issue with Residential Home Funding Corp.?
The most common issue reported by consumers about Residential Home Funding Corp. is "Closing on a mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Residential Home Funding Corp.?
You can file a complaint against Residential Home Funding Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Residential Home Funding Corp.?
Consumers in 12 states and territories have filed complaints about Residential Home Funding Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.