CFPB Consumer Complaint Profile
Rfna, Lp
Behind the 981 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 981
- Total complaints
- Among the highest
- 270
- Last 12 months
- 99%
- Timely response
- Above median
- 34
- States affected
The verdict
981 CFPB complaints put Rfna, Lp at #332 out of 3,843 financial companies ranked by complaint volume. It posts a 99% on-time response rate, the 60th percentile among companies with 100+ complaints.
- #332
- of 3,843 companies by volume
- 99%
- on time (60th pctile)
- Credit reporting or …
- most-complained product
- 34
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Rfna, Lp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99% Higher than most higher than 60% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 180 in 2024 to 270 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 8 |
| 2015 | 21 |
| 2016 | 32 |
| 2017 | 33 |
| 2018 | 54 |
| 2019 | 51 |
| 2020 | 50 |
| 2021 | 66 |
| 2022 | 59 |
| 2023 | 96 |
| 2024 | 180 |
| 2025 | 270 |
| 2026year in progress | 56 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Rfna, Lp
Rfna, Lp carries 981 complaints in the CFPB's database, 270 of them filed within the past 12 months. Consumers spanning 34 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Rfna, Lp posts a 99% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 15.8% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 14.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Rfna, Lp have?
981 complaints have been filed against Rfna, Lp with the CFPB overall - 270 of them in the past year.
Does Rfna, Lp respond to complaints on time?
CFPB complaints against Rfna, Lp draw a 99% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Rfna, Lp?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Rfna, Lp than any other product - see the full breakdown above.
What is the most common complaint issue with Rfna, Lp?
Consumers most often cite "Incorrect information on your report" when complaining about Rfna, Lp; the full issue list with counts is above.
How do I file a complaint against Rfna, Lp?
You can file a complaint against Rfna, Lp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Rfna, Lp?
Rfna, Lp has drawn CFPB complaints from 34 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Rfna, Lp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.8% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Rfna, Lp have?
981 complaints have been filed against Rfna, Lp with the CFPB overall - 270 of them in the past year.
Does Rfna, Lp respond to complaints on time?
CFPB complaints against Rfna, Lp draw a 99% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Rfna, Lp?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Rfna, Lp than any other product - see the full breakdown above.
What is the most common complaint issue with Rfna, Lp?
Consumers most often cite "Incorrect information on your report" when complaining about Rfna, Lp; the full issue list with counts is above.
How do I file a complaint against Rfna, Lp?
You can file a complaint against Rfna, Lp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Rfna, Lp?
Rfna, Lp has drawn CFPB complaints from 34 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.