CFPB Consumer Complaint Profile
Right Start Mortgage, Inc.
18 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 18
- Total complaints
- Below average
- 1
- Last 12 months
- 44.4%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Right Start Mortgage, Inc. sits at #3004, with 18 complaints logged. Its on-time response rate is 44.4%, the 3rd percentile among companies with 100+ complaints.
- #3004
- of 3,843 companies by volume
- 44.4%
- on time (3rd pctile)
- Mortgage
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Right Start Mortgage, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
44.4% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 2 |
| 2020 | 3 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Right Start Mortgage, Inc.
Right Start Mortgage, Inc. carries 18 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Right Start Mortgage, Inc. draw a 44.4% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 16.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Right Start Mortgage, Inc. have?
The CFPB has logged 18 complaints against Right Start Mortgage, Inc. to date, of which 1 came in over the last 12 months.
Does Right Start Mortgage, Inc. respond to complaints on time?
Right Start Mortgage, Inc. has a 44.4% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Right Start Mortgage, Inc.?
Among all products tied to Right Start Mortgage, Inc., "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Right Start Mortgage, Inc.?
The most common issue reported by consumers about Right Start Mortgage, Inc. is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Right Start Mortgage, Inc.?
You can file a complaint against Right Start Mortgage, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Right Start Mortgage, Inc.?
Right Start Mortgage, Inc. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Right Start Mortgage, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Right Start Mortgage, Inc. have?
The CFPB has logged 18 complaints against Right Start Mortgage, Inc. to date, of which 1 came in over the last 12 months.
Does Right Start Mortgage, Inc. respond to complaints on time?
Right Start Mortgage, Inc. has a 44.4% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Right Start Mortgage, Inc.?
Among all products tied to Right Start Mortgage, Inc., "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Right Start Mortgage, Inc.?
The most common issue reported by consumers about Right Start Mortgage, Inc. is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Right Start Mortgage, Inc.?
You can file a complaint against Right Start Mortgage, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Right Start Mortgage, Inc.?
Right Start Mortgage, Inc. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.