CFPB Consumer Complaint Profile

Royal Pacific Funding Corporation

What 65 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

65
Total complaints
Mid-range
8
Last 12 months
90.8%
Timely response
Bottom quartile
14
States affected

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The verdict

Royal Pacific Funding Corporation ranks #1604 of 3,843 financial companies by CFPB complaint volume, with 65 complaints on record. Its on-time response rate is 90.8%, the 19th percentile among companies with 100+ complaints.

#1604
of 3,843 companies by volume
90.8%
on time (19th pctile)
Mortgage
most-complained product
14
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
59/100
Royal Pacific Funding Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 90.8%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 1.5%
Share of complaints closed with monetary or non-monetary relief

Royal Pacific Funding Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

90.8% Among the lowest higher than 19% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Royal Pacific Funding Corporation timely response rate 90.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 24
Mortgage - FHA mortgage 17
Mortgage - VA mortgage 10
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Credit card - General-purpose credit card or charge card 2
Debt collection - Mortgage debt 2
Credit reporting or other personal consumer reports - Credit reporting 1
Debt collection - I do not know 1
Mortgage - Other type of mortgage 1
Mortgage - Other mortgage 1

Top Issues

1.Struggling to pay mortgage 21
2.Trouble during payment process 16
3.Incorrect information on your report 7
4.Closing on a mortgage 7
5.Applying for a mortgage or refinancing an existing mortgage 4
6.Improper use of your report 2
7.Problem with a purchase shown on your statement 2
8.Attempts to collect debt not owed 1
9.False statements or representation 1
10.Problem with a credit reporting company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2016 1
2017 1
2018 1
2019 1
2020 3
2021 13
2022 11
2023 15
2024 10
2025 9

Complaints by State (Top 15)

California 46
Georgia 4
Nevada 2
Colorado 2
Florida 2
Kentucky 1
Washington 1
Maryland 1
Illinois 1
New York 1
Texas 1
New Jersey 1
Utah 1
Arizona 1

Company Responses

Closed with explanation 64
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Royal Pacific Funding Corporation

65 complaints against Royal Pacific Funding Corporation appear in the CFPB record, including 8 from the trailing year. The 14 states and territories represented put this footprint in geographically concentrated territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Struggling to pay mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Royal Pacific Funding Corporation draw a 90.8% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 1.5%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Royal Pacific Funding Corporation have?

The CFPB has logged 65 complaints against Royal Pacific Funding Corporation to date, of which 8 came in over the last 12 months.

Does Royal Pacific Funding Corporation respond to complaints on time?

Royal Pacific Funding Corporation has a 90.8% timely response rate to CFPB complaints.

What product generates the most complaints for Royal Pacific Funding Corporation?

The most complained-about product for Royal Pacific Funding Corporation is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Royal Pacific Funding Corporation?

"Struggling to pay mortgage" is the single most frequently cited issue in complaints against Royal Pacific Funding Corporation - see all issues and counts above.

How do I file a complaint against Royal Pacific Funding Corporation?

You can file a complaint against Royal Pacific Funding Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Royal Pacific Funding Corporation?

The CFPB has recorded complaints against Royal Pacific Funding Corporation from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Royal Pacific Funding Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Frequently Asked Questions

How many CFPB complaints does Royal Pacific Funding Corporation have?

The CFPB has logged 65 complaints against Royal Pacific Funding Corporation to date, of which 8 came in over the last 12 months.

Does Royal Pacific Funding Corporation respond to complaints on time?

Royal Pacific Funding Corporation has a 90.8% timely response rate to CFPB complaints.

What product generates the most complaints for Royal Pacific Funding Corporation?

The most complained-about product for Royal Pacific Funding Corporation is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Royal Pacific Funding Corporation?

"Struggling to pay mortgage" is the single most frequently cited issue in complaints against Royal Pacific Funding Corporation - see all issues and counts above.

How do I file a complaint against Royal Pacific Funding Corporation?

You can file a complaint against Royal Pacific Funding Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Royal Pacific Funding Corporation?

The CFPB has recorded complaints against Royal Pacific Funding Corporation from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Royal Pacific Funding Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.