CFPB Consumer Complaint Profile
Select Financial Services, Inc.
32 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 32
- Total complaints
- Mid-range
- 0
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 18
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Select Financial Services, Inc. sits at #2270, with 32 complaints logged. It posts a 0% on-time response rate, the 0th percentile among companies with 100+ complaints.
- #2270
- of 3,843 companies by volume
- 0%
- on time (0th pctile)
- Mortgage
- most-complained product
- 18
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Select Financial Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2016 | 1 |
| 2017 | 4 |
| 2018 | 9 |
| 2019 | 6 |
| 2020 | 6 |
| 2021 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Select Financial Services, Inc.
32 complaints against Select Financial Services, Inc. appear in the CFPB record, including 0 from the trailing year. The 18 states and territories represented put this footprint in multi-regional territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Struggling to pay mortgage," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Select Financial Services, Inc. posts a 0% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Select Financial Services, Inc. have?
Select Financial Services, Inc. has 32 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Select Financial Services, Inc. respond to complaints on time?
Select Financial Services, Inc. has a 0% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Select Financial Services, Inc.?
The most complained-about product for Select Financial Services, Inc. is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Select Financial Services, Inc.?
The most common issue reported by consumers about Select Financial Services, Inc. is "Struggling to pay mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Select Financial Services, Inc.?
You can file a complaint against Select Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Select Financial Services, Inc.?
The CFPB has recorded complaints against Select Financial Services, Inc. from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Select Financial Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Select Financial Services, Inc. have?
Select Financial Services, Inc. has 32 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Select Financial Services, Inc. respond to complaints on time?
Select Financial Services, Inc. has a 0% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Select Financial Services, Inc.?
The most complained-about product for Select Financial Services, Inc. is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Select Financial Services, Inc.?
The most common issue reported by consumers about Select Financial Services, Inc. is "Struggling to pay mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Select Financial Services, Inc.?
You can file a complaint against Select Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Select Financial Services, Inc.?
The CFPB has recorded complaints against Select Financial Services, Inc. from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.