CFPB Consumer Complaint Profile
Servicelink Loss Mitigation Services
Consumers have filed 15 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 15
- Total complaints
- Below average
- 0
- Last 12 months
- 93.3%
- Timely response
- Bottom quartile
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Servicelink Loss Mitigation Services sits at #3232, with 15 complaints logged. On-time replies land at 93.3%, the 24th percentile for the 100+ complaint peer group.
- #3232
- of 3,843 companies by volume
- 93.3%
- on time (24th pctile)
- Mortgage
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Servicelink Loss Mitigation Services vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.3% Among the lowest higher than 24% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Servicelink Loss Mitigation Services
15 complaints against Servicelink Loss Mitigation Services appear in the CFPB record, including 0 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Loan servicing, payments, escrow account," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Servicelink Loss Mitigation Services draw a 93.3% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 22.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 6.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Servicelink Loss Mitigation Services have?
15 complaints have been filed against Servicelink Loss Mitigation Services with the CFPB overall - 0 of them in the past year.
Does Servicelink Loss Mitigation Services respond to complaints on time?
Servicelink Loss Mitigation Services's CFPB timely-response rate is 93.3%.
What product generates the most complaints for Servicelink Loss Mitigation Services?
The most complained-about product for Servicelink Loss Mitigation Services is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Servicelink Loss Mitigation Services?
"Loan servicing, payments, escrow account" is the single most frequently cited issue in complaints against Servicelink Loss Mitigation Services - see all issues and counts above.
How do I file a complaint against Servicelink Loss Mitigation Services?
You can file a complaint against Servicelink Loss Mitigation Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Servicelink Loss Mitigation Services?
Servicelink Loss Mitigation Services has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Servicelink Loss Mitigation Services: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.2% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Servicelink Loss Mitigation Services have?
15 complaints have been filed against Servicelink Loss Mitigation Services with the CFPB overall - 0 of them in the past year.
Does Servicelink Loss Mitigation Services respond to complaints on time?
Servicelink Loss Mitigation Services's CFPB timely-response rate is 93.3%.
What product generates the most complaints for Servicelink Loss Mitigation Services?
The most complained-about product for Servicelink Loss Mitigation Services is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Servicelink Loss Mitigation Services?
"Loan servicing, payments, escrow account" is the single most frequently cited issue in complaints against Servicelink Loss Mitigation Services - see all issues and counts above.
How do I file a complaint against Servicelink Loss Mitigation Services?
You can file a complaint against Servicelink Loss Mitigation Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Servicelink Loss Mitigation Services?
Servicelink Loss Mitigation Services has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.