CFPB Consumer Complaint Profile

Shapiro, DiCaro & Barak, LLC

What 26 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

26
Total complaints
0
Last 12 months
80.8%
Timely response
2
States affected

The verdict

Shapiro, DiCaro & Barak, LLC ranks #2541 of 3,848 financial companies by CFPB complaint volume, with 26 complaints on record. It answers 80.8% of complaints on time — below the 93% median for companies with 100+ complaints.

#2541
of 3,848 companies by volume
80.8%
answered on time
Mortgage
most-complained product
2
states with complaints
Shapiro, DiCaro & Barak, LLC timely response rate 80.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Mortgage — Other mortgage 8
Debt collection — Mortgage 6
Mortgage — Other type of mortgage 3
Debt collection — Mortgage debt 2
Mortgage — Conventional fixed mortgage 2
Mortgage — Conventional adjustable mortgage (ARM) 1
Mortgage — FHA mortgage 1
Mortgage — Home equity loan or line of credit 1
Mortgage — Conventional home mortgage 1
Debt collection — Other (i.e. phone, health club, etc.) 1

Top Issues

1.Loan modification,collection,foreclosure 7
2.Trouble during payment process 4
3.Other 3
4.Disclosure verification of debt 3
5.Loan servicing, payments, escrow account 1
6.Taking/threatening an illegal action 1
7.False statements or representation 1
8.Communication tactics 1
9.Cont'd attempts collect debt not owed 1
10.Struggling to pay mortgage 1

Complaints by Year

Year Complaints
2015 8
2016 9
2017 4
2018 3
2019 1
2020 1

Complaints by State (Top 15)

New York 25
Illinois 1

Company Responses

Closed with explanation 21
Untimely response 5

What the CFPB Complaint Record Shows for Shapiro, DiCaro & Barak, LLC

The CFPB Consumer Complaint Database has logged 26 complaints against Shapiro, DiCaro & Barak, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 2 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Loan modification,collection,foreclosure" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Shapiro, DiCaro & Barak, LLC's timely response rate stands at 80.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 21.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Shapiro, DiCaro & Barak, LLC have?

Shapiro, DiCaro & Barak, LLC has 26 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Shapiro, DiCaro & Barak, LLC respond to complaints on time?

Shapiro, DiCaro & Barak, LLC has a 80.8% timely response rate to CFPB complaints.

What product generates the most complaints for Shapiro, DiCaro & Barak, LLC?

The most complained-about product for Shapiro, DiCaro & Barak, LLC is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Shapiro, DiCaro & Barak, LLC?

The most common issue reported by consumers about Shapiro, DiCaro & Barak, LLC is "Loan modification,collection,foreclosure." All complaint issues are listed above with their counts.

How do I file a complaint against Shapiro, DiCaro & Barak, LLC?

You can file a complaint against Shapiro, DiCaro & Barak, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Shapiro, DiCaro & Barak, LLC?

Consumers in 2 states and territories have filed complaints about Shapiro, DiCaro & Barak, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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