CFPB Consumer Complaint Profile

Skyline Financial Corp.

Consumers have filed 25 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

25
Total complaints
Mid-range
6
Last 12 months
48%
Timely response
Bottom decile
12
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Skyline Financial Corp. has accumulated 25 complaints, placing it #2586 by volume. It posts a 48% on-time response rate, the 3rd percentile among companies with 100+ complaints.

#2586
of 3,843 companies by volume
48%
on time (3rd pctile)
Mortgage
most-complained product
12
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C+
PlainCredit Trust Score
60/100
Skyline Financial Corp. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 48.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 28.0%
Share of complaints closed with monetary or non-monetary relief

Skyline Financial Corp. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

48% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Skyline Financial Corp. timely response rate 48.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional fixed mortgage 9
Credit reporting or other personal consumer reports - Credit reporting 3
Mortgage - FHA mortgage 3
Debt or credit management - Debt settlement 2
Mortgage - Conventional home mortgage 2
Money transfer, virtual currency, or money service - Domestic (US) money transfer 1
Mortgage - VA mortgage 1
Mortgage - Other type of mortgage 1
Mortgage - Other mortgage 1
Debt collection - Credit card debt 1

Top Issues

1.Application, originator, mortgage broker 8
2.Closing on a mortgage 4
3.Improper use of your report 3
4.Problem with customer service 2
5.Applying for a mortgage or refinancing an existing mortgage 1
6.Other transaction problem 1
7.Loan servicing, payments, escrow account 1
8.Loan modification,collection,foreclosure 1
9.Attempts to collect debt not owed 1
10.Settlement process and costs 1

Complaints by Year

Year Complaints
2013 1
2014 2
2015 4
2016 3
2017 4
2020 2
2022 2
2023 1
2025 4
2026year in progress 2

Complaints by State (Top 15)

California 9
Texas 4
New York 3
Florida 1
Arizona 1
Arkansas 1
Virginia 1
Washington 1
New Jersey 1
Maryland 1
Pennsylvania 1
Nevada 1

Company Responses

Untimely response 11
Closed with explanation 7
Closed with monetary relief 6
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Skyline Financial Corp.

The CFPB Consumer Complaint Database has logged 25 complaints against Skyline Financial Corp. overall, with 6 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Application, originator, mortgage broker" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Skyline Financial Corp.'s timely response rate stands at 48%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 28%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Skyline Financial Corp. have?

25 complaints have been filed against Skyline Financial Corp. with the CFPB overall - 6 of them in the past year.

Does Skyline Financial Corp. respond to complaints on time?

Skyline Financial Corp. has a 48% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Skyline Financial Corp.?

"Mortgage" draws more CFPB complaints against Skyline Financial Corp. than any other product - see the full breakdown above.

What is the most common complaint issue with Skyline Financial Corp.?

Consumers most often cite "Application, originator, mortgage broker" when complaining about Skyline Financial Corp.; the full issue list with counts is above.

How do I file a complaint against Skyline Financial Corp.?

You can file a complaint against Skyline Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Skyline Financial Corp.?

The CFPB has recorded complaints against Skyline Financial Corp. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Skyline Financial Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Frequently Asked Questions

How many CFPB complaints does Skyline Financial Corp. have?

25 complaints have been filed against Skyline Financial Corp. with the CFPB overall - 6 of them in the past year.

Does Skyline Financial Corp. respond to complaints on time?

Skyline Financial Corp. has a 48% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Skyline Financial Corp.?

"Mortgage" draws more CFPB complaints against Skyline Financial Corp. than any other product - see the full breakdown above.

What is the most common complaint issue with Skyline Financial Corp.?

Consumers most often cite "Application, originator, mortgage broker" when complaining about Skyline Financial Corp.; the full issue list with counts is above.

How do I file a complaint against Skyline Financial Corp.?

You can file a complaint against Skyline Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Skyline Financial Corp.?

The CFPB has recorded complaints against Skyline Financial Corp. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Skyline Financial Corp.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.